Taukaila Riggsbee

• Provide quality student service to ensure the confidentiality and accuracy of student records.
• Verify that students have met all enrollment / admission requirements
• Provide timely notification to students of changes to their status
• Work and assist other functional campus teams to meet needs of students
• Meet with students and contact students on a routine basis regarding attendance, performance and progression in the program
• Document all student interactions in Colleague
• Provide support and assistance to students in all facets of onboarding and compliance
• Provide professional assistance and support to the Academic Leadership of the campus
• Reporting and analysis relative to student academic records
• Assure compliance with all policies and procedures as outlined the Student Catalog, Faculty Handbook, and the College Policy & Procedure Manual

• Managed a caseload of over 200 prospective students, providing guidance and support throughout the enrollment process, resulting in a 15% increase in overall enrollment numbers.

• Implemented an efficient system to track and monitor student applications, resulting in a notable 20% reduction in processing time and improved accuracy.

• Conducted thorough financial aid consultations with students and their families, leading to an impressive 35% increase in tuition-free slots.

• Organized and executed various recruitment efforts for open enrollment and throughout the school year, including updating website information, creating flyers and signage

• Implemented and maintained enrollment plans, ensuring compliance with registration processes and materials and establishing student/parent files

• Served as a policy council liaison, organizing meetings and maintaining a schedule for over 50 employees

• Managed processing and recording of tuition payments, overseeing different funding sources for the program

• Prepared reports on enrollment statistics and led discussions on improving

• Coordinated with director to strategically plan and execute curriculum and procedures for childcare program, ensuring adherence to state policies and regulations

• Oversaw and evaluated teachers, delivering mentorship and training to foster their professional advancement

• Maintained comprehensive records

• Implemented innovative strategies to drive business development and enhance program quality

• Instructed and supervised children, guaranteeing compliance with state regulations for ongoing education

• Managed staff, finances, and key performance indicators, optimizing business operations

• Collaborated with team members to create personalized professional development plans, supporting their individual growth and advancing the business

• Recruited, hired, and trained employees, establishing clear performance expectations
• Utilized analytical skills to identify and address challenging situations, ensuring the

continued success and expansion of the company.
• Implemented strategies to enhance staff morale and promote a healthy work-life balance, ultimately resulting in increased productivity.
• Established and maintained a robust referral network, effectively cultivating new business prospects and generating valuable opportunities for the organization.