Tauni Lee
Nampa,ID
Summary
Results-oriented sales leader recognized for exceeding goals through empathetic client engagement and comprehensive market research. Effective communication and problem-solving skills to cultivate long-term relationships and enhance customer retention.
Overview
15
15
years of professional experience
Work History
Sales Executive/Managing Partner
Denison's Publishing
Boise, ID
05.2020 - Current
- Executed targeted cold calling strategies to establish connections with potential clients, expanding client base.
- Cultivated strong client relationships through effective communication and active listening, enhancing customer satisfaction.
- Cultivated relationships with existing customers to encourage repeat business.
- Conducted market research to identify potential sales opportunities and trends.
- Trained new sales team members on product knowledge and sales techniques, improving overall team effectiveness.
- Trained junior sales staff on techniques for improving customer service experience.
Sales Representative Team Leader
CNS, NAMPA
Nampa, IDAHO
07.2011 - 01.2025
- Achieved high sales percentage with consultative, value-focused customer service approach.
- Developed highly empathetic client relationships and earned reputation for consistently exceeding sales goals.
- Cultivated key customer relationships, directly contributing to increased sales.
- Guaranteed positive customer experiences and resolved all customer complaints.
- Expanded territory by cold-calling retail leaders across product lines and upselling vendor partnerships.
- Cross-trained and supported sales representatives to ensure seamless team operations.
- Performed comprehensive market research to expand sales.
- Addressed inquiries from members, staff, and clients through various communication channels, including mail, email, and fax.
Education
High School Diploma -
Nampa High School
Nampa, ID05-2002
Some College (No Degree) - General Studies
BOISE STATE UNIVERSITY
Boise, IDSkills
- B2B sales
- Sales strategy
- Sales closure
- Negotiation skills
- Customer retention
- Territory sales
- Prospecting skills
- Market analysis
- Product management
- Product and service knowledge
- Sales team leadership
- Relationship selling
- Active listening
References
Jenienne Love 208-616-1896
Garrett Wilde 208-440-5213
Nick Spray 208-703-9888
Timeline
Sales Executive/Managing Partner
Denison's Publishing
05.2020 - Current
Sales Representative Team Leader
CNS, NAMPA
07.2011 - 01.2025
High School Diploma -
Nampa High School
Some College (No Degree) - General Studies
BOISE STATE UNIVERSITY