Tauras Boone
Kansas City,MO
Summary
Dedicated professional with expertise in case management and retail, demonstrating exceptional problem-solving and time management capabilities.
Overview
9
9
years of professional experience
Work History
Retail Store Manager
CVS
Kansas City, MO
06.2022 - Current
- Supervise the opening and closing of the store, manage cash handling, coordinate with vendors, and address operational issues.
- Oversee inventory management, including ordering, monitoring stock levels, and implementing strategies to reduce shrinkage.
- Engage directly with customers to assess satisfaction, resolve issues, and ensure a positive shopping experience.
Assistant Store Manager
Walgreens
Kansas City, Kansas
09.2021 - 05.2022
- Supervised the opening and closing of the store, manage cash handling, coordinate with vendors, and address operational issues.
- Customer service, trained employees, and supervised employees, inventory management, and merchandising.
Warehouse Associate
Amazon
Kansas City, Kansas
10.2019 - 08.2021
- Operated pallet jacks to move inventory throughout the warehouse.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
Case Manager
Wyandot Center for Community Behavioral Healthcare
Kansas City, KS
05.2017 - 10.2019
- Educated clients and families about available community resources and services.
- Maintained accurate documentation of all client activities in accordance with state regulations.
- Communicated regularly with primary care physicians regarding changes in patient status.
Case Manager
Heartland Center for Behavioral Health
Kansas City, Missouri
06.2016 - 04.2017
- Maintained accurate records of client progress, appointments, and treatment plans in compliance with the Bureau of Federal Prisons.
- Developed and implemented individualized service plans based on the strengths and needs of each resident, focusing on areas such as mental health, budgeting, and education.
- Worked closely with other staff members, including therapists, social workers, family members, and coordinators, to coordinate care and support for residents. Community resources and organizations to facilitate additional support for residents, including educational and vocational opportunities.
Education
Master of Business Administration - Business Administration
University of Missouri-Kansas City
Kansas City, MO01.2021
Bachelor of Arts - Psychology
University of Missouri-Kansas City
Kansas City, MO01.2005
Skills
- Microsoft Office proficiency
- Conflict resolution strategies
- Customer service excellence
- Time management, written and oral communication
Timeline
Retail Store Manager
CVS
06.2022 - Current
Assistant Store Manager
Walgreens
09.2021 - 05.2022
Warehouse Associate
Amazon
10.2019 - 08.2021
Case Manager
Wyandot Center for Community Behavioral Healthcare
05.2017 - 10.2019
Case Manager
Heartland Center for Behavioral Health
06.2016 - 04.2017
Master of Business Administration - Business Administration
University of Missouri-Kansas City
Bachelor of Arts - Psychology
University of Missouri-Kansas City