Summary
Overview
Work History
Education
Skills
Certification
Clubs Organizations
References
Timeline
Generic

Jennifer Hatstat

Punta Gorda,FL

Summary

Dynamic Retail Store Manager with proven success at Blue Octopus Scuba Dive Shop, excelling in inventory management and customer service. Spearheaded scheduling for over 100 courses annually while enhancing team performance through effective training. Recognized for financial analysis skills, driving productivity and achieving sales goals through strategic merchandising and operational excellence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Retail Store Manager

Blue Octopus Scuba Dive Shop
Alexandria, Virginia
05.2018 - 03.2025
  • Oversaw daily operations of a retail and instructional business, managing scheduling, inventory, customer service, and staff of 18+ (instructors and Divemasters).
  • Scheduled and organized over 100 diving courses annually, coordinating with BSA and GSA for special programs.
  • Supervised merchandising, cash handling, and inventory control, including seasonal promotions and regular stock audits.
  • Developed and enforced store policies and procedures, ensuring compliance and operational consistency.
  • Built vendor relationships and negotiated contracts to optimize purchasing and product availability.
  • Delegated tasks, set team goals, and maintained strong working relationships to ensure productivity and minimize loss.

Intern

Good Choice Farm
11.2011 - 06.2012
  • Worked independently to manage feeding schedule for over 20 horses
  • Documented feeding and stall cleaning times
  • Worked overtime to gain experience in handling large animals

Education

Bachelor of Arts - Biology

Virginia Wesleyan University
Virginia Beach, Virginia
08.2018

Skills

  • Inventory management and visual merchandising
  • Customer service and store operations
  • Employee training and development
  • Microsoft Office proficiency
  • Point of sale systems expertise
  • QuickBooks knowledge

Certification

  • PADI certified Dive Master 448103
  • AED
  • CPR

Clubs Organizations

  • Sierra Club, Virginia Beach, Virginia, 08/17, 03/25, Participate in local beach clean up events, Attend club meetings
  • Marlins Go Green, Virginia Beach, Virginia, 04/17, 05/18, Assisted with set up of green roof on Greer Environmental Center, Participate in campus clean up events

References

References available upon request.

Timeline

Retail Store Manager

Blue Octopus Scuba Dive Shop
05.2018 - 03.2025

Intern

Good Choice Farm
11.2011 - 06.2012

Bachelor of Arts - Biology

Virginia Wesleyan University

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