Taurean
Detroit,MI
Summary
Dynamic leader with proven expertise in staff development and operations management, honed at Merit Logistics. Excelled in fostering team collaboration and enhancing productivity through innovative process improvements. Skilled in data analysis and warehouse safety, achieving significant performance enhancements. Recognized for exceptional mentoring and staff oversight, driving team success and operational excellence.
Overview
13
13
years of professional experience
Work History
Senior Supervisor
Merit Logistics
Romulus, MI
03.2018 - 09.2024
- Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
- Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
- Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.
- Evaluated performance metrics regularly, identifying areas for improvement and providing constructive feedback to employees.
- Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
- Boosted employee morale through regular recognition programs that acknowledged outstanding individual contributions.
Shift Manager
Burger King
Southfield, MI
02.2015 - 01.2018
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Shift Manager
White Castle
Chesterfield, MI
05.2011 - 11.2014
- Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
- Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
- Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.
- Evaluated performance metrics regularly, identifying areas for improvement and providing constructive feedback to employees.
- Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
- Boosted employee morale through regular recognition programs that acknowledged outstanding individual contributions.
Education
Diploma -
Southestern High School
Detroit, MI06.2008
Skills
- Innovation Skills
- Data Analysis
- Employee Supervision
- Staff Oversight
- Staff Development
- Process Monitoring and Improvement
- Goal-Oriented
- Training and mentoring
- Staff Management
- Operations Management
- Software experience
- Hilo certification
- Warehouse Safety
- Loading and unloading
- Shipping and receiving
- Heavy Lifting
- Teamwork and Collaboration
- General laborer
- Safe driver
Timeline
Senior Supervisor
Merit Logistics
03.2018 - 09.2024
Shift Manager
Burger King
02.2015 - 01.2018
Shift Manager
White Castle
05.2011 - 11.2014
Diploma -
Southestern High School