Taurean Carter
Ruskin,FL
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
Work History
Team Manager
GoHealth
07.2024 - 03.2025
- Took over an underperforming sales team and implemented targeted coaching strategies, accountability measures, and performance incentives.
- Led the team to a turnaround, achieving 108% of sales goal from 87% within one quarter.
- Strengthened team engagement and productivity by fostering a results-driven, supportive culture.
- Structured time-blocking to balance coaching, performance tracking, and administrative tasks while staying flexible for urgent needs.
Senior Benefits Consultant
GoHealth
05.2021 - 07.2024
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Utilized advanced sales skills to overcome objections, persuade clients to purchase policies and close deals.
District Sales Manager
OK Communication
10.2020 - 05.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Worked diligently with Owner and management teams to forge lasting relationships and assist in solving unique business problems.
- Built positive and productive relationships with store and field leadership.
Retail Store Manager
OK Communication
09.2019 - 10.2020
- Trained team members in successful strategies to meet operational and sales targets.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Full Time Sales Professional
Corporate Metro By T-Mobile
01.2014 - 08.2019
- Delivered an outstanding customer experience in wireless technology
- Motivated new hires to learn more about products and services
- Maintained and presented visual and operational excellence
- Consistently exceeded sales metric by 168%
Education
High School Diploma -
Booker High School
Sarasota, FL06.2010
Skills
- Relationship building and management
- Coaching and Mentoring
- Goals and Performance
- Staff Management
Accomplishments
- Exceeded monthly store sales goals 6 months in a row as Manager
- Promoted to Key Holder after only 13 months of employment
- Won the “Q2 Winner Circle” Award, 2016
- Won the "Top Contributor" Award in Q2 2017 & Q1 2019
Timeline
Team Manager
GoHealth
07.2024 - 03.2025
Senior Benefits Consultant
GoHealth
05.2021 - 07.2024
District Sales Manager
OK Communication
10.2020 - 05.2021
Retail Store Manager
OK Communication
09.2019 - 10.2020
Full Time Sales Professional
Corporate Metro By T-Mobile
01.2014 - 08.2019
High School Diploma -
Booker High School
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