MORTERIO SIMMONS JR.
Summary
Highly motivated and recent college graduate with a Bachelor of Science in Business Administration: Computer Information Systems, eager to apply foundational knowledge in computer networking and a strong proficiency in Windows, Active Directory, and IT device management within a dynamic IT Support role. A quick learner with proven problem-solving and teamwork abilities, seeking an opportunity to contribute to and grow with a successful organization.
Professional scheduling expert, bringing valuable experience in coordinating and optimizing workflows. Proven ability to streamline processes and enhance efficiency through detailed planning and precise execution. Known for strong team collaboration and adaptability, excelling in dynamic environments with focus on achieving results.
Overview
6
6
years of professional experience
Work History
Rehab Scheduler
Sampson Regional Outpatient Rehabilitation Center
07.2024 - Current
- Registered new patients in Meditech, ensuring accurate data entry and troubleshooting any system-related issues.
- Verified patient insurance and explained benefits.
- Managed patient referrals, scheduled appointments via WebPT, and confirmed/canceled appointments.
- Provided administrative and technical support to colleagues, answering questions related to system usage.
- Provided administrative support, answered calls, assisted coworkers, and entered CPT codes.
- Communicated with providers/physicians for patient information.
Customer Service Sales Associate
Lowe's
07.2021 - 08.2023
- Assisted customers with product selection and purchases, including providing technical advice on product specifications and compatibility.
- Provided expert advice on project supplies.
- Maintained a clean and organized store environment.
- Managed inventory and restocked shelves.
- Collaborated with team members to provide customer service.
Crew Member
Burger King
12.2018 - 11.2020
- Prepared food items and worked in a fast-paced environment.
- Worked effectively as part of a team.
Education
Bachelor of Science in Business Administration - Computer Information Systems
University of Mount Olive
Mount Olive, NC04.2024
High School Diploma - undefined
North Duplin High School
05.2020
Skills
- Operating Systems: Windows
- Networking: Network Configuration, Troubleshooting, System Administration, TestOut LabSim (CompTIA Network)
- Web Development: HTML, CSS
- Databases: MySQL
- Programming Languages: Familiar with Python, C (through coursework)
- Tools/Software: Active Directory, Microsoft Office Suite
- Hardware: IT Device Management, Software Installation, Computer Operation
Timeline
Rehab Scheduler
Sampson Regional Outpatient Rehabilitation Center
07.2024 - Current
Customer Service Sales Associate
Lowe's
07.2021 - 08.2023
Crew Member
Burger King
12.2018 - 11.2020
High School Diploma - undefined
North Duplin High School
Bachelor of Science in Business Administration - Computer Information Systems
University of Mount Olive
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