Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Assistant Manager
Virgil Belle Appliances
Rome, GA
02.2018 - 01.2022
Increased daily sales by 4%
Managed four people
Supported senior managers with day-to-day operational requirements
Maintained operational performance by skillfully handling opening and closing tasks.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Assistant Manager
Hibbetts Sports
Rome, GA
01.2021 - 12.2021
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on customer assistance, assessing needs and maintaining current knowledge of consumer preferences.
Negotiated 6% of sales for full Quarter
Sergeant
Arms Pi Kappa alpha, ETA Sigma
Carrolton, GA
11.2020 - 11.2021
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Spearheaded and implemented new projects to expand scope of engagement.
Maintained energy and enthusiasm in fast-paced environment.
Effectively managed 27 active brothers.
Helped institute policy that eradicated 20,000$ worth of organizational debt
Collected sworn written and recorded statements backing up investigations
Education
Bachelor of Science - Business Administration
University of West Georgia
Carrolton, GA
12.2022
High School Diploma -
Coosa High School
05.2018
Skills
Strong communication
Product guidance
Meeting deadlines
Conflict resolution
Calm demeanor
Service-oriented
Financial Operations Oversight
Regulatory and Statutory Compliance
Policy and Program Development
Accomplishments
Awarded brother of the year (Pi Kappa Alpha, 2021)
Eradicated 20,000$ of debt by implementing various payment plans with accuracy and efficiency.