Innovative leader with dedication to partnering with colleagues to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Success Advocate
Clark County School District, CCSD
01.2023 - Current
Fostered strong relationships with key stakeholders, including students, faculty, and external partners, to create a collaborative environment conductive to student success.
Collaborated with a team to significantly reduce chronic absenteeism by 12%, through targeted interventions, enhancing student engagement and success.
Planned and implemented process improvements and reporting systems to streamline operations.
Recruited to potential students, utilizing personalized outreach and strategic communication to enhance student diversity and enrollment numbers, aligning with institutional goals for growth and success.
Developed and maintained strong relationships with stakeholders providing a supportive and responsive environment.
Cooperated effectively with fellow team members to coordinate effective solutions to any question or concern.
Digital Marketing Trainee
Arizona State University, ASU
08.2023 - 01.2024
Increased website traffic by implementing effective SEO strategies and optimizing content.
Enhanced brand awareness through the creation and management of engaging social media profiles.
Boosted email open rates by designing visually appealing templates and crafting compelling subject lines.
Developed comprehensive digital marketing campaigns, resulting in increased lead generation and conversions.
Improved user experience on company website with responsive design and easy-to-navigate layout.
Collaborated with cross-functional teams to ensure seamless integration of digital marketing efforts across all channels.
Sales Consultant
United Nissan
02.2022 - 01.2023
Boosted customer satisfaction by providing tailored solutions and excellent service during the car buying process.
Increased repeat business by establishing strong relationships with clients and maintaining regular followups.
Achieved top sales performance consistently by effectively showcasing vehicles and their features to prospective buyers.
Enhanced dealership reputation by delivering outstanding customer service, resolving issues promptly, and addressing concerns professionally.
Leveraged advanced CRM software capabilities to meticulously track customer interactions and manage a high volume of leads, ensuring prompt follow-up on inquiries.
Consistently exceeded daily targets by making a minimum of 100 calls, significantly contributing to pipeline development and customer engagement.
Account Manager
Education At Work
08.2019 - 01.2022
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Developed customized account plans for clients to help them achieve their business goals.
Collaborated with sales team to identify potential upsell opportunities and expand client base.
Education
Bachelor of Science - Community Advocacy & Social Policy
Arizona State University
Tempe, AZ
12.2024
High School Diploma -
Eldorado High School
Las Vegas, NV
05.2019
Skills
Advertising
Account Management
Customer Service
Lead Generation
Performance Tracking
Problem-Solving
Cross-Cultural Communication
Presentation Design
Certification
Digital Ad Specialist Training - 2023
Ecommerce Specialist Training - 2023
Timeline
Digital Marketing Trainee
Arizona State University, ASU
08.2023 - 01.2024
Student Success Advocate
Clark County School District, CCSD
01.2023 - Current
Sales Consultant
United Nissan
02.2022 - 01.2023
Account Manager
Education At Work
08.2019 - 01.2022
Bachelor of Science - Community Advocacy & Social Policy