Tavaris Rolle
Pompano Beach,FL
Summary
Enthusiastic and outgoing professional seeking to contribute energy, positivity, and excellent communication skills to a dynamic team. With a strong background in customer service and diverse work experiences, I am motivated to make a positive impact in a new opportunity.
Overview
8
8
years of professional experience
Work History
Sales Associate/Cashier
Saks Fifth Avenue
10.2022 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Representative for Medicare
Teleperformance
03.2019 - 06.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Provided exceptional support to Medicare beneficiaries, guiding them through coverage options and plan details.
- Managed a high volume of inbound calls, adeptly navigating multiple systems while maintaining focus on customer needs.
Loader and Sorter for Packages
UPS
03.2017 - 10.2018
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to 20 or more pounds on conveyor belts to transport items.
Team Member
McDonald’s
02.2016 - 09.2016
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School -
Nova High School
01.2016
Skills
- Excellent communication and interpersonal skills
- Positive attitude and energy
- Customer service expertise
- Team player
- Ambitious and prideful in work
Timeline
Sales Associate/Cashier
Saks Fifth Avenue
10.2022 - 03.2024
Customer Service Representative for Medicare
Teleperformance
03.2019 - 06.2020
Loader and Sorter for Packages
UPS
03.2017 - 10.2018
Team Member
McDonald’s
02.2016 - 09.2016
High School -
Nova High School