Tavaya Martinezcuello
Oakland,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
California State University East Bay c/o 2025
Overview
6
6
years of professional experience
Work History
SALES FLOOR ASSOCIATE
BevMo
11.2023 - Current
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Recommended and helped locate or obtain merchandise based on customer needs and desires
- Maintained signs and labels to communicate accurate prices to guests, following signing, and merchandising processes
- Stocked merchandise pulled from backroom to keep shelves in stock with proper inventory
- Operated cash register or POS system to receive payment by cash, check and credit card
- Helped with purchases and signed customers up for rewards program.
LIFEGUARD
Sesame Place
06.2023 - 08.2023
- Watched over swimmers to respond quickly to distress situations
- Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines
- Participated in monthly training courses to stay up-to-date in water rescue techniques
- Maintained neat and clean pool area and clean water.
HOSTESS
THE LOT La Jolla
05.2023 - 08.2023
- Greeted customers, answered questions and recommended specials to increase profits
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
CASHIER
Bed Bath & Beyond
06.2021 - 08.2022
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Trained new team members in cash register operation, stock procedures and customer services
- Helped with purchases and signed customers up for rewards program
- Discounted purchases by scanning and redeeming coupons
- Customer Service did exchanges and Returns customers orders or purchases.
CREW MEMBER
Jersey Mike's Subs
01.2021 - 06.2021
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift
- Demonstrated proper food safety practices by accurately completing quality control checklist
- Prepared food for various recipes by washing, peeling and dicing ingredients
- Took orders from patrons and input selections into store computer system.
HOSTESS
SeaWorld
11.2018 - 12.2020
- Developed long-term relationships with customers to increase opportunities for repeat business
- Resolved customer service and food-related issues to maintain guest satisfaction
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Education
Bachelor of Arts - Business Management Operations And Supply Chain
California State University - East Bay
Hayward, CA05.2025
Associate of Arts - Business Administration And Management
San Diego Mesa College
San Diego, CA05.2022
Skills
- Time Management and Prioritization
- Multitasking and Prioritization
- Team Player
- Attention to Detail
- Cleaning and Sanitizing
- Warm and Welcoming
- Active Listening and Communication
- Service-Oriented
- Flexible and Adaptable
Athleticinformation
- California State University East Bay, Current, Water Polo
- San Diego Mesa College, Fall 2021, Water Polo
- San Diego Mesa College, Spring 2022, Swimming
Timeline
SALES FLOOR ASSOCIATE
BevMo
11.2023 - Current
LIFEGUARD
Sesame Place
06.2023 - 08.2023
HOSTESS
THE LOT La Jolla
05.2023 - 08.2023
CASHIER
Bed Bath & Beyond
06.2021 - 08.2022
CREW MEMBER
Jersey Mike's Subs
01.2021 - 06.2021
HOSTESS
SeaWorld
11.2018 - 12.2020
Bachelor of Arts - Business Management Operations And Supply Chain
California State University - East Bay
Associate of Arts - Business Administration And Management
San Diego Mesa College
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