Taveonna M. Washington
Hattiesburg,USA
Summary
Professional, experienced retail leader equipped to drive operational success and customer satisfaction. Adept in inventory management, sales strategies, and loss prevention. Strong focus on team collaboration and achieving results. Reliable and flexible, thriving in dynamic environments and adapting to changing needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Key Holder
Nothing Bundt Cakes
Hattiesburg, MS
11.2023 - Current
- Mentored junior staff members, helping them develop their skills to advance within the company successfully.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Complied with health and safety codes to protect staff and customers.
- Assisted customers with selecting suitable cake and decorations based on their preferences, demonstrating excellent listening skills and attention to detail.
Early Head Start Teacher
Pearl River Valley Opportunity
Hattiesburg, MS
02.2023 - Current
- Strengthened student language skills through daily exposure to vocabulary-rich stories, songs, and conversations.
- Established a nurturing learning environment where children felt safe, supported, and motivated to learn.
- Enhanced parent-teacher communication through regular updates on student progress and collaborative problem-solving approaches.
- Assessed student progress regularly using various assessment tools and adjusted instruction accordingly for optimal growth.
- Supported diverse learners by differentiating instruction to meet individual needs and abilities.
- Created safe and nurturing learning environment for preschoolers.
Bridal Consultant
David’s Bridal
Hattiesburg, MS
11.2018 - 06.2023
- Welcome all customers in a timely manner over the phone and in person
- Prepare for customer appointments by reviewing the customer profiles, favorites and preparing a fitting room
- Ensure proper measurements are taken and entered events through content management system
- Maintain store-standards to support shopping experience
- Maintain extensive knowledge of all current inventory, availability, sales and promotions, policies regarding payment and exchanges
- Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
- Conducted thorough follow-ups with clients post-wedding to gather feedback and ensure complete satisfaction with their bridal experience.
Guest Service Associate
European Wax Center
Hattiesburg, MS
09.2021 - 10.2022
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Educate guests on EWC’s programs, offers and promotions
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Contributed positively towards achieving team targets by cross-selling additional amenities during interactions with guests.
Pre-Kinder Teacher
Life Construction Learning Academy
Petal, MS
08.2020 - 09.2021
- Create lesson plans using the Abeka program
- Engage in a cheerful learning environment while challenging students through hands-on activities
- Monitor and document students’ performance, behavior, and social development.
- Conduct daily classroom safety checks
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Sales Associate
Belk
Hattiesburg, MS
06.2018 - 01.2019
- Greet customers in a timely manner
- Open and close cash registers, count money, balance cash drawers, and make deposits
- Display knowledgeable of current sales/promotions, policies regarding payment and exchanges, and security practices
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelors - Child & Family Sciences- Emphasis in Child Development
University of Southern Mississippi
Hattiesburg, MS12.2019
Skills
- Positive reinforcement
- Goal setting
- Child development expertise
- Cash handling
- Customer service
- Safety enforcement
Certification
- State of Mississippi Educator License, Grade PRE-KINDER-KINDERGARTEN
- Red Cross Adult, Child, and Baby First Aid/CPR/AED
Timeline
Key Holder
Nothing Bundt Cakes
11.2023 - Current
Early Head Start Teacher
Pearl River Valley Opportunity
02.2023 - Current
Guest Service Associate
European Wax Center
09.2021 - 10.2022
Pre-Kinder Teacher
Life Construction Learning Academy
08.2020 - 09.2021
Bridal Consultant
David’s Bridal
11.2018 - 06.2023
Sales Associate
Belk
06.2018 - 01.2019
Bachelors - Child & Family Sciences- Emphasis in Child Development
University of Southern Mississippi