Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Tavi Victoria

Totowa,NJ

Summary

Hard working professional with a proven track record at ShopRite, excelling in customer satisfaction and database entry. Leveraged proficient computer technology skills and exceptional adaptibility to enhance service delivery and operational efficiency. Demonstrated leadership by training members, achieving a significant improvement in team performance and customer service quality.

Overview

2
2
years of professional experience

Work History

Online Shopping Clerk

ShopRite
Little Falls, NJ
10.2022 - Current
  • Ensure accuracy and readiness of items for customer collection.
  • Assisted in-house clients effectively requiring help.
  • Provided transparent communication during phone conversations about order status.
  • Entered data into computer systems accurately and efficiently.
  • Answered customer inquiries via phone.
  • Provided excellent customer service to ensure satisfaction.
  • Trained staff members to perform work activities and use computer applications.
  • Completed day-to-day duties accurately and efficiently.

Volunteer Coach

Passaic Valley High School
Little Falls, NJ
08.2024 - 08.2024
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Assisted with transporting and escorting program participants to, from, and within program activity locations.
  • Managed inventory and maintenance of camp equipment and supplies, ensuring resources were available and in good condition.
  • Helped participants build confidence and self-esteem through consistent guidance and mentoring.
  • Helped participants enjoy activities while ensuring adherence to protocol.

Education

Bachelor of Science - Business Administration - Finance Concentration

Montclair State University
Montclair, NJ
05-2028

Skills

  • Database entry
  • Proficient in computer technology
  • Peer relationships
  • Customer satisfaction
  • Verbal and writing communication
  • Information security
  • Relationship building
  • Scanning and copying
  • Workplace organization
  • Basic math

Affiliations

  • Exercise
  • Playing soccer
  • Music production

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Volunteer Coach

Passaic Valley High School
08.2024 - 08.2024

Online Shopping Clerk

ShopRite
10.2022 - Current

Bachelor of Science - Business Administration - Finance Concentration

Montclair State University

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Tavi Victoria