Tavien Belcher
Kent,WA
Summary
Accomplished and energetic professional with a solid track record. A motivated leader and team member that processes strong organizational and prioritization skills. Area of expertise include customer service, security, warehouse inventory, business administration/project management. Proficiencies include team leadership, scheduling, client relations, problem-solving, analytic skills, strategic thinking and process analysis.
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Manager/Site Supervisor
Allied Universal
02.2021 - Current
- Supervised a team of 68 security professionals, directing all aspects of the employee lifecycle, including hiring, training, payroll, and performance management.
- Managed 24/7 security coverage by developing strategic shift schedules, streamlining handovers, and utilizing risk assessments to create effective mitigation plans.
- Produced and presented data-driven reports to key stakeholders and clients on metrics, operational performance, and contract compliance.
- Built and maintained strong relationships with clients, providing regular updates, addressing issues, and ensuring complete customer satisfaction.
- Oversaw site operations, including managing inventory of equipment and vehicles, maintaining procedures, and ensuring all contractual requirements were met.
- Utilized WinTeam software for scheduling, billing, and generating essential management reports.
Warehouse Associate
Allegiance Staffing
07.2020 - 02.2021
- Provided exceptional customer service by actively listening, fulfilling unique needs, and ensuring a safe and clean environment.
- Streamlined business operations through effective communication and problem-solving with support staff, ensuring adherence to safety regulations.
- Handled Personally Identifiable Information (PII) and associated data, initiating OSHA reviews and collaborating with management on complex cases.
- Managed inventory processes, including itemizing stock, coordinating safe packaging, and selecting products for orders.
- Implemented comprehensive COVID-19 safety measures, including sanitization and fogging, in compliance with OSHA and client mandates.
- Processed large sales transactions utilizing database systems.
- Safely handled and disposed of hazardous materials according to regulations.
Education
Green River College
Auburn, WA09.2027
High School Diploma -
Kentwood High School
Covington, WA06.2020
Skills
- Project leadership
- Facilitating cross-functional collaboration
- Training leadership in project execution
- Mentoring and coaching
- Strategic thinker in dynamic settings
- Root cause analysis expertise
- Proficient in overseeing statements of work
- Effective communication
- Active leadership and team collaboration
- Proficient in building collaborative partnerships
- Effective verbal and written communication
Certification
- Microsoft Office suite: Teams, Excel, PowerPoint, Word, One Note, Milestone Professional and Microsoft Project, One Note
- Multiple web-based data systems.
- PMI (Project Management Institute)-Member
Timeline
Account Manager/Site Supervisor
Allied Universal
02.2021 - Current
Warehouse Associate
Allegiance Staffing
07.2020 - 02.2021
Green River College
High School Diploma -
Kentwood High School
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