Detail-oriented associate with proven expertise in customer service and sales analysis. Skilled in problem resolution and team collaboration, consistently enhancing customer engagement and satisfaction.
Overview
1
1
year of professional experience
Work History
Walmart Associate
Walmart
Bluefield, Virginia
03.2025 - Current
Accurately processed transactions while operating cash register in a fast-paced environment.
Provided exceptional service by assisting customers with product inquiries.
Answered store and merchandise questions and led customers to wanted items.
Maintained optimal presentation of products through effective stocking and display techniques.
Collaborated with team members to ensure efficient store operations and customer satisfaction.
Maintained knowledge of sales and promotions, return policies and security practices.
Recommended, selected and located merchandise based on customer desires.
Sorted merchandise into designated areas by returning merchandise to proper areas and restocked displays.
Maintained cleanliness and organization of work areas throughout the store.
Computed purchases and received and processed cash or credit payment.
Provided support during promotional events to enhance customer engagement.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Boy Scout Leader
Summit Bechtel Reserve
Beckley, West Virginia
05.2025 - 08.2025
Led training sessions on safety practices for camping and outdoor survival techniques.
Mentored scouts in achieving rank advancements through skill-building workshops.
Facilitated group discussions to encourage problem-solving and conflict resolution among scouts.
Collaborated with fellow leaders to plan annual campouts and special events at the reserve.
Organized outdoor activities for youth to develop leadership and teamwork skills.
Managed equipment inventory and ensured proper maintenance of camping gear.
Organized fun, interactive activities to address interests and community needs of troop members.
Education
High School Diploma -
Mount View High School
Welch, WV
05-2024
Some College (No Degree) - Tourism And Hospitality, Sports Management
Concord University
Athens, WV
08-2026
Skills
Customer support
Sales expertise
Cash handling
Product promotion
Promotional event support
Inventory management and control
Store organization
Product display optimization
Store layout management
Customer satisfaction
Customer interaction techniques
Problem resolution
Team leadership
Team collaboration techniques
Time management
Multitasking capabilities
Adaptable work scheduling
Adaptability
Basic mathematics skills
Decision-making abilities
Merchandise handling
Communication skills
Timeline
Boy Scout Leader
Summit Bechtel Reserve
05.2025 - 08.2025
Walmart Associate
Walmart
03.2025 - Current
High School Diploma -
Mount View High School
Some College (No Degree) - Tourism And Hospitality, Sports Management