Tavon Barnhill
Ardsley
Summary
To obtain an entry level position in the customer service segment of the administrative industry, which will allow me to build upon my knowledge of supplying excellent customer satisfaction. I aim to become a collaborator in an environment where I can use my customer service and interpersonal skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Amazon
Hawthorne
02.2025 - Current
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Received daily delivery instructions and route assignments from dispatch.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Security Shift Supervisor
Allied Universal
White Plains
08.2023 - 02.2025
- Ensure the safety of all patrons and staff.
- Maintain order and discipline at the location.
- Work with other security personnel to coordinate activities.
- Report suspicious or criminal activities to the proper authorities.
- Provided security services for a variety of clients, including large corporate events.
- Enforced rules pertaining to visitor access rights on premises.
- Managed inventory levels for all equipment related to security operations.
- Investigated complaints from customers regarding safety concerns or violations.
- Monitored and reported suspicious activities to the appropriate authorities.
- Developed strategies to improve overall security operations, including staff training initiatives.
- Coordinated with local law enforcement agencies when necessary to investigate potential threats or criminal activity onsite.
Assistant Manager, Customer Service
Jimmy Jazz
White Plains
12.2017 - 03.2023
- Greeted customers.
- Initiated conversations with browsing customers to service with purchase preferences.
- Informed customers about current promotions.
- Participated in weekly meetings with senior management for status updates.
- Interfaced with vendors regarding product availability or delivery issues.
- Developed strategies to increase customer loyalty and retention rates.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
Key Holder
Foot Locker
White Plains
11.2017 - 02.2018
- Operated cash register
- Helped customers with sales.
- Stocked and organized items.
Internship
Sans Souci Nursing and Rehabilitation Center
Yonkers
05.2016 - 06.2016
- Aided with decorating the facility.
- Escorted residents to recreational activities.
- Distributed nourishment.
- Supplied comfort and assistance when a helping hand was needed.
Education
Bachelor of Arts - Communications
Westchester Community College
Valhalla, NY01.2017
High School Diploma -
Ardsley Senior High School
Ardsley, New York01.2016
Skills
- Microsoft Office Suite
- Explorer
- Safari
- Apple/Mac Products
- Customer service
- Surveillance operations
- Communication skills
- Inventory management
- Problem solving
- Attention to detail
- Time management
- Security management
- Computer skills
- Patrol coordination
- Physical security
- Skilled public speaker
- Surveillance
- Security personnel training
- Asset protection
Timeline
Delivery Driver
Amazon
02.2025 - Current
Security Shift Supervisor
Allied Universal
08.2023 - 02.2025
Assistant Manager, Customer Service
Jimmy Jazz
12.2017 - 03.2023
Key Holder
Foot Locker
11.2017 - 02.2018
Internship
Sans Souci Nursing and Rehabilitation Center
05.2016 - 06.2016
Bachelor of Arts - Communications
Westchester Community College
High School Diploma -
Ardsley Senior High School