Tavon Jackson
Baltimore,MD
Summary
Versatile generalist successful at handling multiple tasks and roles on a daily basis with no loss to quality or speed. Skills include inventory management, solution development and working with minimal direction. Familiar with offering support in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Driver
Uber
08.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Resolution Generalist
IKEA Call Center
Baltimore, MD
10.2017 - 08.2024
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Stower
Amazon
Baltimore, MD
06.2016 - 10.2017
- Prepared outgoing shipments according to customer requirements, ensuring all documentation was completed accurately.
- Performed regular cycle counts to maintain accurate inventory levels throughout the facility.
- Organized stock rooms to ensure efficient use of space and easy accessibility to products.
- Maintained accurate inventory records by scanning bar codes for items received and shipped.
Assistant Manager
Movie 6
Baltimore , MD
09.2008 - 06.2014
- Ensured compliance with health regulations related to food handling practices.
- Maintained a clean environment by sweeping floors, cleaning bathrooms, and wiping down concession areas.
- Managed cash register transactions accurately and efficiently.
- Managed pre-show activities such as dimming lights, playing trailers and advertisements.
- Worked closely with management team to complete assigned tasks efficiently.
Education
High School Diploma -
Overlea High School & Academy Of Finance
06-2009
Skills
- Sales and Marketing
- Inventory Coordination
- Schedule Management
- Documentation skills
- Schedule Coordination
- Problem-Solving
- Data Analytics
Education and Training
other
Timeline
Driver
Uber
08.2024 - Current
Resolution Generalist
IKEA Call Center
10.2017 - 08.2024
Stower
Amazon
06.2016 - 10.2017
Assistant Manager
Movie 6
09.2008 - 06.2014
High School Diploma -
Overlea High School & Academy Of Finance
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