Tavonia Rivers
Long Island City,NY
Summary
Offering positive attitude and willingness to learn and grow in bartending environment. Brings foundational understanding of beverage preparation and customer service, capable of quickly adapting to new skills and techniques. Excited to enhance my mixology and customer interaction skills to exceed expectations in my role as a bartender.
Overview
14
14
years of professional experience
Work History
MTA Security Guard
Allied Universal Security Services
09.2023 - 09.2024
- Maintained a safe environment for staff and commuters through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
Human Resources Recruiter
Securitas Security Services
05.2022 - 02.2023
- Partnered with hiring managers to clarify position requirements, ensuring accurate job descriptions and candidate expectations.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted candidate interviews and performed background checks and verification.
- Collaborated with HR team members on workforce planning initiatives to anticipate future staffing needs.
Nutrition Host
Presbyterian Hospital
03.2019 - 02.2022
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
Dietary Aide
Mary Manning Walsh Nursing Home
03.2014 - 03.2019
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Bartender/Server
Applebee's Grill + Bar
07.2011 - 12.2013
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Waitress
IHOP
05.2010 - 07.2011
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Associate of Science - Marketing And Communications
Berkeley College
New York, NY05-2025
Skills
- Verbal and written communication
- Exceptional customer service
- Cash handling
- High volume dining
- Team collaboration
- Bartending experience
- Event bartending
- Bartending license
Timeline
MTA Security Guard
Allied Universal Security Services
09.2023 - 09.2024
Human Resources Recruiter
Securitas Security Services
05.2022 - 02.2023
Nutrition Host
Presbyterian Hospital
03.2019 - 02.2022
Dietary Aide
Mary Manning Walsh Nursing Home
03.2014 - 03.2019
Bartender/Server
Applebee's Grill + Bar
07.2011 - 12.2013
Waitress
IHOP
05.2010 - 07.2011
Associate of Science - Marketing And Communications
Berkeley College
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