Tresean Harper

• Reduce fare invasion
• Demonstrate a high level of professionalism

Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.

• Provided friendly and professional assistance to employees, visitors and customers.
• Coordinated with law enforcement and emergency responders during incidents and emergencies.
• Addressed problems quickly and reported clear information while working under minimal supervision.
• Provided customer service assistance to staff and visitors in a professional manner.
• Maintained high levels of alertness throughout shifts.
• Completed day-to-day duties accurately and efficiently.
• Assisted with customer requests and answered questions to improve satisfaction.
• Exceeded customer satisfaction by finding creative solutions to problems.

• Assisted disabled clients to support independence and well-being.
• Maintained clean, safe and well-organized patient environment.
• Monitored progress and documented patient health status changes to keep care team updated.
• Administered medication as directed by physician.
• Led patient or group recreational activities for enhanced patient outcomes.
• Developed rapport to create safe and trusting environment for care.

• Monitored employee activities, confirming compliance with security regulations.
• Secured personal and company goods against robbery, vandalism and illegal entry.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Checked and verified photo identification prior to granting facility access.
• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.

• Worked safely around moving machinery.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

• Promptly and empathetically handled guest concerns and complaints
• Consistently provided friendly guest service and heartfelt hospitality
• Demonstrated integrity and honesty while interacting with guests, team members and managers
• Operated the drive- through window and sales register quickly and efficiently
• Greeted customers and provided excellent customer service.

• Greeted customers entering the store to ascertain what each customer wanted or needed.Described product to customers and accurately explained details and care of merchandise.Answered an average of calls per day by addressing customer inquiries, solving problems andproviding new product information.Provided an elevated customer experience to generate a loyal clientèle.