Tavya Booth
Las Vegas,NV
Summary
Professional and experienced leader with solid foundation in retail sales and driving revenue through personalized service. Professional retail expert prepared for delivering exceptional customer service and engagement, driving sales, inventory management, and product merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication both written and verbal, and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Retail Sales Associate
World Market
09.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Purchasing Agent
Egads
02.2023 - 06.2024
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
- Maintained complete documentation and records of all purchasing activities.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
- Reduced lead times by implementing strategic inventory management practices.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite production.
- Improved supplier relationships through regular communication and proactive problemsolving.
- Maintained compliance with industry regulations and company policies throughout procurement activities.
- Supported company growth by identifying new suppliers and expanding the vendor base.
- Streamlined purchasing processes for increased efficiency and reduced operational costs.
- Established strong rapport with vendors resulting in improved payment terms without compromising quality or service levels.
Quality Control Inspector
Egads
07.2021 - 02.2023
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Streamlined the inspection process, resulting in quicker identification of defects and faster corrective actions.
- Reduced customer complaints with proactive quality control measures and detailed product inspections prior to shipment.
- Developed and maintained comprehensive quality documentation, facilitating easier compliance with customer's standards.
- Streamlined inspection procedures to increase speed of quality checks without compromising on thoroughness.
- Optimized product testing procedures, leading to more accurate detection of defects and inconsistencies.
Cashier/Stock Associate
Family Dollar
03.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Manager/Buyer
Sinsations
08.2017 - 02.2019
- Merchandised store fixtures to maximize sales. Created exciting displays and routinely changed mannequins in store front to showcase new merchandise with a visually exciting approach.
- Contacted new vendors and negotiated terms.
- Promoted Sinsations on and off the clock, by developing and maintaining business pages on numerous platforms and social media sites.
- Cross-trained existing employees to maximize team agility and performance.
- Helped create a frequent shopper program and generated a rapport with guests whilst accumulating store's clientèle list.
- Recruited/interviewed and hired new employees
Sales Associate
Office Depot
01.2016 - 02.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Awarded Employee of the month on two separate occasions.
Sales Representative
Halloween Mart
08.2012 - 11.2015
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Merchandised new and existing stock to maximize sales
- Expanded customer base through cold calling, networking, and relationship building.
- Extensive knowledge in all areas of product, including; props, masks, makeup, costumes, lingerie, club-wear, and special effects
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased sales revenue by identifying and targeting high-potential accounts.
- generated a positive attitude that was welcomed by coworkers and potential clients, Noted by customers on yelp for superior customer service and outgoing attitude.
Server
Chili's Bar & Grill Restaurant
08.2006 - 07.2007
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, deliver food and manage guests bills all within a respectable "service time"
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Served alcohol in accordance with NV state liquor laws.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Performed efficiently during peak hours while Maintaining high energy, patience, and an outgoing attitude.
- Awarded the "Golden Pepper" for outstanding customer service on three different occasions.
Assistant Manager
Hot Topic
09.1999 - 10.2004
- Maintained visual merchandising standards to create an engaging shopping experience for customers.
- Boosted store profitability with efficient scheduling, cost control measures, and loss prevention strategies.
- Reduced staff turnover rates through proactive hiring processes and fostering a positive work environment.
- Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
- Completed yearly inventory audits for a multi million dollar store, ensuring accurate stock levels and identifying potential discrepancies, resulting in a 99.5% accuracy rate."
- Assisted with recruiting, hiring, educating, and motivating retail team to maintain optimal staffing levels.
- E-mailed buyers concerning new trends and top selling merchandise.
- Earned multiple "skully" awards for deterring theft.
Education
High School Diploma -
Horizon Alternative High School
Las Vegas, NVSkills
- Customer service
- Order tracking and Procurement
- Work ethic and integrity
- Patience and empathy
- Active listening
- Product and service knowledge
- Inventory management
- Visual inspection and quality control
- Purchase order management
Timeline
Retail Sales Associate
World Market
09.2024 - Current
Purchasing Agent
Egads
02.2023 - 06.2024
Quality Control Inspector
Egads
07.2021 - 02.2023
Cashier/Stock Associate
Family Dollar
03.2021 - 04.2022
Manager/Buyer
Sinsations
08.2017 - 02.2019
Sales Associate
Office Depot
01.2016 - 02.2017
Sales Representative
Halloween Mart
08.2012 - 11.2015
Server
Chili's Bar & Grill Restaurant
08.2006 - 07.2007
Assistant Manager
Hot Topic
09.1999 - 10.2004
High School Diploma -
Horizon Alternative High School
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