Lauren Watanabe
Seaside,Ca
Summary
Versatile team member offering over 4 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
3
3
years of professional experience
Work History
Stock and Sales Associate
World Market
09.2024 - Current
Sales Associate
Sur La Table
01.2023 - 04.2024
- Provided an exceptional customer experience according to customer service standards
- Proactively seeks out customers to determine needs and sell items
- Kept informed by maintaining product knowledge, accessing available training, and seeking out additional resources when necessary
- Worked as a part of a high-performing team to achieve the store's sales plan
- Strives to achieve individual sales goals
- Shared product assortment and services such as gift registry and cooking classes with customers
- Demonstrates products upon request of a customer or as directed by a manager
- Maintained a clean store environment, including restrooms
- Processed a variety of transactions accurately and efficiently via the POS including, but not limited to, sales, returns, price checks, etc
- Ensured pricing integrity, MOS products, and stocks and replenishes the sales floor according to visual standards
Crew Member
Jamba Juice
08.2023 - 02.2024
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Operated cash register to ring up final bill and process various forms of payment.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Stock and Sales Associate
World Market
08.2021 - 10.2022
- Loaded furniture, accessories, and bulky items into customer vehicles
- Kept shop floor clean, organized, and well-signaled
- Positioned products on shelves and used promotional displays to improve product visibility
- Unloaded new products, opened containers, and routed products to sales floor or storage locations
- Resolved customer inquiries about specific product details
- Replenished new items and restocks to keep displays full for customers
- Directed overstock inventory to storage areas for later use
- Operated cash registers to compute sales prices and issue receipts, credits, and change to customers
- Organized and restocked display racks to keep the store customer-ready
Education
Bachelor of Arts - Psychology
California State University, Monterey Bay
Seaside, CA06-2026
Psychology -
Sierra College
Rocklin, CA06-2024
High School -
Independence High School
Roseville, CA01.2021
High School -
Oakmont High School
Roseville08.2020
Skills
- Product Knowledge
- Hard Working
- One-on-one customer service experience
- Interpersonal Communication
- Problem Solving Abilities
- Adaptability
- Work Ethic
Timeline
Stock and Sales Associate
World Market
09.2024 - Current
Crew Member
Jamba Juice
08.2023 - 02.2024
Sales Associate
Sur La Table
01.2023 - 04.2024
Stock and Sales Associate
World Market
08.2021 - 10.2022
Bachelor of Arts - Psychology
California State University, Monterey Bay
Psychology -
Sierra College
High School -
Independence High School
High School -
Oakmont High School
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