Tavye McHenry
Houston
Summary
A well-rounded worker with excellent team support abilities, specializing in providing close supervision and monitoring to patients with behavioral health needs in clinical settings. Ensures safety and stability by observing patient behavior, responding to potential crises, and assisting with daily living activities. Acts as a dedicated "sitter" under the direction of a licensed clinician to closely watch and support a patient's mental health state. Proven organizational, time management, and multitasking abilities applicable in any setting. Seeks to increase office efficiency and boost team productivity through exceptional clerical support.
Overview
7
7
years of professional experience
Work History
BHT/SITTRR
HCA Northwest Medical Center
10.2024 - Current
- Constant patient observation:Actively monitoring a patient's behavior, mood, and vital signs to identify any signs of distress, agitation, or potential self-harm.
- Crisis intervention:Implementing de-escalation techniques and responding appropriately to behavioral emergencies, including notifying clinical staff when necessary.
- Basic care assistance:Helping with daily living tasks like eating, dressing, toileting, and ambulating as needed.
- Communication and documentation:Regularly documenting patient behavior, observations, and interventions in electronic health records.
- Providing companionship:Engaging patients in conversation, offering emotional support, and creating a calming environment.
- Implementing treatment plans:Following specific behavioral interventions and therapeutic strategies outlined by the patient's treatment team.
Psychiatric Technician
IntraCare North Hospital
01.2020 - 01.2023
- In my role, I was responsible for diligently monitoring and recording vital signs, including heart rate, blood pressure, and respiratory rate, to ensure that patients remained stable and healthy throughout their stay
- I also administered medications according to a strict schedule and dosage, carefully documenting everything to ensure the accuracy of patient records
- In addition, I conducted thorough assessments of patient behavior to identify any changes or concerns and communicated those observations to the appropriate medical staff to ensure the best possible care for each patient
- I was able to establish and maintain lasting relationships with clients and their families by effectively communicating with them
- I identified and addressed individual mental health challenges that are unique to each of my patients
- By taking the time to understand their specific needs and concerns, I was able to provide personalized support that is tailored to their unique situation
- Whether it's working through issues related to anxiety, depression, or other mental health challenges, I was committed to helping my patients achieve their best possible mental health outcomes
- Referring patients to specialists, ensuring I provide complete and precise clinical information to ensure that the patient receives the appropriate care
- This information should include the patient's medical history, current medications, diagnostic test results, and any other relevant details that may impact their treatment
- By communicating this information accurately, specialists can make informed decisions about the patient's care and ensure that they receive the best possible treatment
- It is also important to update the specialist with any changes in the patient's condition or treatment plan to ensure continuity of care
Phlebotomist/ Donor Center Technician
Grifols biomat USA
01.2018 - 01.2020
- As an individual responsible for verifying donor information, I thoroughly verified the Social Security Numbers provided by donors
- This involved carefully checking each digit of the SSN to ensure that it was correct and that there were no typos or errors
- I understood the importance of accuracy in this process and took great care to ensure that all donor information was correct and up to date
- I was responsible for the safety setup of machines used during the plasmapheresis procedure, I ensured that all equipment was properly calibrated, maintained, and functioning optimally before the start of the procedure
- I conducted regular safety checks on the machines and related equipment to ensure that they were in good working condition and that the necessary safety features were in place
- I also ensured that the machines were set up in a safe and hygienic environment, with all the required safety protocols and procedures in place to prevent any harm to the patients or the medical staff
- Additionally, I was responsible for training the medical staff on the proper use and maintenance of the machines to ensure that the highest level of safety is maintained at all times
- I greeted patients and explained the blood collection process to them clearly and reassuringly, addressing any concerns or questions they may have prior to collecting blood samples
- During the donation process, I carefully observed and monitored the donors for any possible reactions
- I monitored 5 to 6 donors throughout the entire duration of their donation
- This included monitoring their vital signs, such as blood pressure and heart rate, as well as watching for any signs of discomfort or adverse reactions
- I interacted with customers either face-to-face or over the phone to schedule, cancel, change, and follow up on appointments
- I gathered all the necessary information from the customers, such as their name, contact details, and preferred date and time for the appointment
- I confirmed the appointment details with the customers and provided them with any relevant information or instructions
- In case the customer needed to cancel or reschedule an appointment, I handled the request efficiently and offered alternative options, if possible
- I followed up with customers after their appointment to gather feedback or schedule future appointments
- I communicate with customers in a friendly and professional manner, ensuring that their needs are met and their expectations are exceeded
Education
High school diploma -
Willowridge High School
05.2016
Skills
- Patience and empathy
- Reliability and punctuality
- Positive reinforcement
- Meal preparation
- CPR certified
- De-escalating training
- Crisis management skills
- Active listening
Timeline
BHT/SITTRR
HCA Northwest Medical Center
10.2024 - Current
Psychiatric Technician
IntraCare North Hospital
01.2020 - 01.2023
Phlebotomist/ Donor Center Technician
Grifols biomat USA
01.2018 - 01.2020
High school diploma -
Willowridge High School
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