Tawab Ahmad
Ft. Pierce
Summary
Customer-focused professional with experience in cash handling and register operations. Currently pursuing a Master’s degree in Data Science & Analytics, enhancing problem-solving and technical skills. Committed to leveraging customer service expertise to deliver exceptional support in the banking sector.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Retail Sales Associate
Shimesh Enterprises
Ft. Pierce, FL
01.2026 - Current
- Delivered friendly, helpful service to customers by assisting with purchases, answering questions, and addressing needs.
- Help customers resolve questions or concerns by listening to them and finding appropriate solutions.
- Handle cash, credit/debit card, lottery, and other transactions accurately using the store’s register and POS system.
- Resolved customer questions or concerns by actively listening and providing appropriate solutions.
- Supported inventory management by receiving, organizing, stocking, and checking products to ensure smooth store operations.
Cashier
Alvy Aliza Investment Inc
Jensen Beach, FL
02.2025 - 12.2025
- Operated register and processed customer purchases efficiently, ensuring smooth transactions during peak hours.
- Provided assistance to customers with product inquiries, pricing clarity, and checkout concerns to enhance shopping experience.
- Maintained accurate cash drawer and adhered to payment handling procedures to ensure financial integrity.
- Checked prices and product information to ensure accurate transactions.
Quality Assurance Engineer
Vcube Soft and Tech
Dhaka, Bangladesh
02.2023 - 11.2023
- Product building and data collection from 360-degree images.
- Creating 2D and 3D floor plans from the collected data.
- evaluate the performance of 2D and 3D models, checking for smooth rendering, loading times, and responsiveness under different conditions.
- 3D models to confirm that they align with the design specifications and meet aesthetic requirements.
- Identify and address any performance bottlenecks or issues that may affect the projects.
Education
Master of Science - Data Science And Analytics
Florida Atlantic University
Boca Raton, FL04-2028
Bachelor of Science - Computer Science And Engineering
Chittagong Independent University
Chittagong, Bangladesh12-2022
Skills
- Customer Service
- POS/Register Operations
- Cash Handling
- Transaction management
- Attention to Detail
- Inventory Management
- Problem Solving
- Client Communication
- Microsoft Excel
- Data Analysis
- Python
Certification
- Advanced Skills in Microsoft Excel - McGraw Hill
- Information Technology (IT) Fundamentals for Everyone - IBM
- Project Management Essentials - Coursera
- Project Lifecycle, Information Sharing, and Risk Management-SkillUp Online
- Foundations: Data, Data, Everywhere - Google
- Ask Questions to Make Data-Driven Decisions - Google
- Prepare Data for Exploration - Google
Languages
Bengali
Native or Bilingual
Hindi
Professional Working
Timeline
Retail Sales Associate
Shimesh Enterprises
01.2026 - Current
Cashier
Alvy Aliza Investment Inc
02.2025 - 12.2025
Quality Assurance Engineer
Vcube Soft and Tech
02.2023 - 11.2023
Master of Science - Data Science And Analytics
Florida Atlantic University
Bachelor of Science - Computer Science And Engineering
Chittagong Independent University