Tawaii Johnson
Indianapolis,IN
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Security Guard
Securitas Security Services USA
05.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
Cashier
Royal Liquors
03.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Delivery Driver
Amazon
01.2020 - 03.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
Cashier
Family Dollar
06.2018 - 01.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
Education
High School Diploma -
Michele Clark College Prep Highschool
Chicago, IL06.2016
No Degree - Sociology
Northeastern Illinois University
Chicago, IL06.2020
Skills
- Monitoring
- Assertiveness
- Microsoft Office
- File and Records Management
- Coordination
- Active Listening
- Writing
- Document Preparation
- Detailed Activity Logs
- Customer Satisfaction
Timeline
Security Guard
Securitas Security Services USA
05.2023 - Current
Cashier
Royal Liquors
03.2022 - 05.2023
Delivery Driver
Amazon
01.2020 - 03.2022
Cashier
Family Dollar
06.2018 - 01.2020
High School Diploma -
Michele Clark College Prep Highschool
No Degree - Sociology
Northeastern Illinois University
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