Summary
Overview
Work History
Education
Skills
Timeline
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Tawalla Estelle

Lubbock,TX

Summary

Focused team player ready to serve as mentor and resource to residents. Friendly with talent for building trust with individuals through counseling and advice. Approachable demeanor with strong problem-solving skills to tackle various needs or issues. Energetic residential counseling professional with experience monitoring residents and supporting facility operations. Expert at intake and discharge procedures, medication management and room inspections. Calm when handling incidents and crisis intervention meetings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Residential Manage

Moody Neurorehabilitation Institute
08.2012 - Current
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.

Education

High School Diploma -

Monterey High School
Lubbock, TX
05.1997

Skills

  • Supply Replenishment
  • Behavioral Intervention Plans (BIP)
  • Ambulation Assistance
  • Medication Identification
  • Train Staff
  • Supervision
  • Resident Satisfaction
  • Coaching and Counseling
  • Administrative Duties
  • Behavioral Therapy
  • Resident Support
  • Emergency Support
  • Complaint Reviews
  • Crisis Situations

Timeline

Residential Manage

Moody Neurorehabilitation Institute
08.2012 - Current

High School Diploma -

Monterey High School
Tawalla Estelle