Tawana Brown
Gwynn Oak,MD
Summary
Knowledgeable Outreach Laboratory Coordinator with background in project coordination and successfully managing multiple tasks simultaneously. Delivered crucial support in organizing events and streamlining processes to enhance operational efficiency. Demonstrated proficiency in communication and problem-solving to improve team collaboration and project outcomes.
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Laboratory Services Coordinator
University of Maryland Medical Center
06.2019 - 11.2025
- Assisted in coordinating project schedules and timelines for efficient workflow.
- Supported team by organizing meetings and documenting key discussions.
- Maintained accurate records and files to ensure data integrity.
- Collaborated with colleagues to streamline communication processes across departments.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Clinical Laboratory Assistant II
University of Maryland Medical Center
09.2013 - 06.2019
- Processed and prepared laboratory specimens for testing, ensuring compliance with safety standards.
- Maintained inventory of lab supplies, coordinating timely replenishment to support operations.
- Assisted in training new staff on laboratory protocols and equipment usage.
- Conducted quality control checks on laboratory equipment, identifying and resolving discrepancies promptly.
- Supervised daily lab operations, mentoring junior staff members in best practices and safety protocols.
- Implemented improvements to workflow efficiency, reducing turnaround time for test results.
- Collaborated with medical staff to ensure accurate specimen collection and processing procedures.
Specimen Processor
University of Maryland Faculty Physicians
11.2009 - 08.2013
- Process specimens accurately to ensure timely delivery for diagnostic testing
- Maintain compliance with safety protocols and quality assurance standards
- Operate laboratory equipment, including centrifuges and automated analyzers
- Collaborate with healthcare professionals to address specimen-related inquiries
- Train and mentor new staff on specimen handling procedures and best practices
- Implement process improvements to enhance workflow efficiency and accuracy
- Monitor inventory levels of supplies, ensuring availability for uninterrupted operations
- Followed safety protocols while handling hazardous materials.
- Processed high volumes of time-sensitive specimens without compromising accuracy or quality standards under tight deadlines.
- Developed strong relationships with internal departments, facilitating smooth communication channels for expedited issue resolution regarding specimens or testing requirements.
Education
High School Diploma -
Northwestern High School
Baltimore, MDSkills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- MS office
- Microsoft office
- Conflict resolution
- Problem-solving
- Medical terminology
- Epic software proficiency
Certification
- CAP - Certified Administrative Professional
- Nationally Certified Phlebotomy License - 2020- Current
Timeline
Laboratory Services Coordinator
University of Maryland Medical Center
06.2019 - 11.2025
Clinical Laboratory Assistant II
University of Maryland Medical Center
09.2013 - 06.2019
Specimen Processor
University of Maryland Faculty Physicians
11.2009 - 08.2013
High School Diploma -
Northwestern High School