Andrea Beman
Administrative Support
Shelton,WA
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, capturing revenue, preparing reports and providing excellent administrative support. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
13
13
years of professional experience
Work History
Laboratory Services Coordinator
Mason Health
Shelton, WA
03.2018 - Current
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Led development of internal education curricula for new employees, designing instructional programs to rapidly onboard information systems users.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Managed operational documents and produced reports detailing activities.
- Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Extracted and interpreted data patterns to translate findings into actionable outcomes.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Reviewed billing sheets to obtain daily service charges.
- Worked with clinical departments to maintain complete, accurate and compliant charge capture functions.
- Audited and corrected billing and posting documents for accuracy.
- Improved user productivity and efficiency through system training and support.
- Used Six Sigma process to initiate and lead problem-solving efforts.
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
- Kept high average of performance evaluations.
Lab Assistant
Mason Health
Shelton, WA
03.2011 - 03.2018
- Assisted with ordering supplies and equipment.
- Prepared specimens for testing and analysis.
- Maintained lab equipment and cleaning surfaces and items used.
- Prepared specimens for analysis and established proper chronological priorities in testing.
- Demonstrated competence in collecting lab samples for testing.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Performed diagnostic and therapeutic laboratory procedures.
- Demonstrated flexibility working in fast-paced and ever-changing environment.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Worked closely with lab staff on special projects.
- Logged samples correctly into computerized tracking system.
- Managed specimen sample handling, receiving, storage and inventory.
Education
Phlebotomy Certification - Phlebotomy
Pima Medical
Renton, WA 11.2009 - 04.2010
High School Diploma -
Shelton High School
Shelton, WA 05.2001 -
Skills
Staff Supervision
Project Management
Financial Management
Document Management
Database Management
Project Coordination
Medical Billing
Process Improvement
Accounts Reconciliation
Accomplishments
- Achieved ~$300k increase of revenue per year by utilizing an alternative reference lab for women's health testing.
- Documented and resolved invalid lab orders which led to capturing $130k in revenue.
- Collaborated with multiple departments within Mason Health and Mason County Public Health in the development of COVID testing, tracking and reporting.
Timeline
Laboratory Services Coordinator
Mason Health
03.2018 - Current
Lab Assistant
Mason Health
03.2011 - 03.2018
Phlebotomy Certification - Phlebotomy
Pima Medical
11.2009 - 04.2010
High School Diploma -
Shelton High School
05.2001 -