Tawanda Allen
Philadelphia,PA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Burlington Coat Factory
Upper Darby, Pennsylvania
08.2023 - 09.2024
- Processed transactions using a point-of-sale system.
- Demonstrated product features and benefits for customers' needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Warehouse Packer
Amazon
Philadelphia
06.2021 - 08.2023
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Adhered to health and safety regulations to minimize risks of injury and accidents.
Education
Youth Build Charter School
Philadelphia, PA06-2021
Skills
- Promotional support
- Upselling
- Retail loss prevention
- Building rapport
- Customer service
Timeline
Sales Associate
Burlington Coat Factory
08.2023 - 09.2024
Warehouse Packer
Amazon
06.2021 - 08.2023
Youth Build Charter School