Tawanna Dyer
Dorchester,MA
Summary
Hard- working Supervisor who leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
22
22
years of professional experience
Work History
Assoicate Supervisor, Operational Services OBGYN
Atrius Health
11.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Performs departmental work, filling in for support staff as need. Ensure appreciate staffing of the department.
- Performs employee disciplinary actions up to and including termination.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Improved staffing during busy periods by creating employee schedules and monitoring call outs.
- Supervise OBGYN Quincy as well as supervising Urogynecology-Quincy and West Roxbury location.
Team Lead Urogynecology
Atrius Health Medical Associates
07.2015 - Current
- Maintain patient flow; create template for clinicians, manage Clinicians schedules to maximize time; Maintain patient messages to clinicians; obtain prior authorization for medications; Obtain patient’s vital signs (i.e., Height, weight, blood pressure and temp) Entering patient information into EPIC; ordering medical supplies for Urogynecology; setup the rooms for procedure and assist with the procedure (i.e., Cystoscopy, Botox injections, pessary fitting, colposcopy, Leep, Endometrial Biopsy, IUD insertions and varies biopsies)
- Setup and preform the Urodynamics testing
- Schedule varies appointments
- Trouble shoot and fix problems with the Urodynamics machine
- Manage and run the Urogynecology practice for Quincy and West Roxbury locations.
Medical Assistant II Medical and Surgical Specialities
Harvard Vanguard Medical Associates
08.2014 - 07.2015
- Maintain patient flow; Manage Clinicians schedules to maximize clinical time; Maintain and screen My Health messages, address incoming questions; Verify prior authorizations for patient medications; set up and assist with procedures (i.e
- Shave biopsies, punch biopsies and excisions); remove patient sutures and preform wound care) preform some transcribing for clinicians during exams; help answer phones calls; taking appropriate messages and send them to the appropriate clinicians.
Medical Assistant II OB/GYN
Harvard Vanguard Medical Associates
04.2014 - 08.2014
- Maintain patient flow; take patient vital signs (i.e
- Weight, height, blood pressure and temp)
- Assist clinicians with procedure such as, colposcopy, endometrial biopsy, IUD insertion and varies biopsies
- Set up prenatal patients on the NST machine (Fetal Non stress Test)
- Enter patient’s vital signs and other information into EPIC.
Practice Assistant OB/GYN
Boston Medical Center
09.2002 - 07.2013
- Maintain patient flow; taking patient vital signs; entering patient information into medical record (Centricity EMR-Logician) Order medical supplies; set up and assist with procedures (i.e
- Leeps, colposcopy, Urodynamics Testing, cystoscopy, hysteroscopy, sonohystergram, limited Ultrasounds and varies biopsies; schedule appointments, register patient for their appointments, collect co-pay, wound care, schedule Ultrasounds, MRI and CT Scan
- Other duties as needed.
Education
Medical Assistant -
Bunker Hill Community College
06.2002
Skills
- Reliable
- Willing to learn new things
- Fast learner
- Teamwork and Collaboration
- Calm Under Pressure
- Flexible and Adaptable
- Multitasking Abilities
Timeline
Assoicate Supervisor, Operational Services OBGYN
Atrius Health
11.2023 - Current
Team Lead Urogynecology
Atrius Health Medical Associates
07.2015 - Current
Medical Assistant II Medical and Surgical Specialities
Harvard Vanguard Medical Associates
08.2014 - 07.2015
Medical Assistant II OB/GYN
Harvard Vanguard Medical Associates
04.2014 - 08.2014
Practice Assistant OB/GYN
Boston Medical Center
09.2002 - 07.2013
Medical Assistant -
Bunker Hill Community College
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