Tawauna Murray
Riverhead
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Background includes working in fast-paced office/hospital environments with heavy daily workloads. Multitasks effectively and keeps phlebotomy team members focused and productive.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Phlebotomy Coordinator
Moses Cone Memorial Hospital
04.2020 - 10.2023
- Followed directives from phlebotomy supervisor to coordinate team's daily activities.
- Developed and implemented training processes to achieve high quality of care for patients.
- Assisted team members with completing complex tasks.
- Utilized EPIC to track, monitor and report on test results for clients.
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Packaged and shipped specimens to central lab daily.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
Medical Assistant
Southampton Hospital
09.2014 - 04.2020
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Phlebotomist
Southampton Hospital
06.2008 - 09.2014
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Education
High School Diploma -
Riverhead High School
Riverhead, NY06-2003
Skills
- Specimen handling
- Patient care coordination
- Documentation skills
- Schedule management
- Sample and specimen collection
- Venipuncture expertise
- Documentation
- Training proficiency
- Quality control management
- Staff support
Certification
NHA Certification # X3W6Q3R2
Expiration: 9/5/2025
Timeline
Phlebotomy Coordinator
Moses Cone Memorial Hospital
04.2020 - 10.2023
Medical Assistant
Southampton Hospital
09.2014 - 04.2020
Phlebotomist
Southampton Hospital
06.2008 - 09.2014
High School Diploma -
Riverhead High School
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