Tawnie Vinyard Kleckner

Case Manager

Lifeworks NW

07.2024 - 09.2025

Facilitated client access to community resources and services.
Led art therapy groups to promote social wellbeing and foster creativity.
Conducted thorough intake assessments to identify client needs and goals.
Monitored client progress, adjusting case management strategies as needed.
Coordinated essential services with multidisciplinary teams for comprehensive support.
Advocated for client rights when engaging with external agencies.
Maintained accurate case documentation, ensuring compliance with confidentiality regulations.
Supported case documentation and maintained accurate records.
Collaborated with multidisciplinary teams to develop care plans.
Monitored client progress and reported changes to supervisors.
Educated clients on available programs and eligibility requirements.
Conducted intake assessments to determine client needs and goals.
Organized follow-up appointments to ensure continuity of care.
Enhanced communication between clients and service providers for better outcomes.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Developed and implemented comprehensive case management plans to address client needs and goals.
Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.