Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
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Tawnny Zook

Tawnny Zook

Wasilla,AK

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Thrive

Matthew Clayton
Wasilla, Alaska
08.2024 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Operated equipment and machinery according to safety guidelines.

Education

High School Diploma -

Colony High School
Palmer, AK
05-2025

Skills

  • Customer service
  • Team collaboration
  • Problem solving
  • Data analysis
  • Time management
  • Project management
  • Problem-solving
  • Creative solutions
  • Team management
  • Task prioritization
  • Multitasking Abilities
  • Calm under pressure
  • Team building
  • Organization
  • Collaboration
  • Good Telephone Etiquette
  • Organization and time management

Affiliations

  • I love creativity Art is my free time,hobbie and i love explore all new kinds of ideas that come with it!
  • I love to garden and plant things and grow them from scratch such as strawberries and flowers
  • I do enjoy socialization and do whatever i can to get it, such as going outside to a park and handing out with friends

Accomplishments

  • I have gained 3rd place in the state fair for art work
  • i made national honors society
  • I have made honor roll several times with a high GPA of 3.8
  • I have passed AP Art and gained a college credit

Certification

  • I have a license for working with food

Languages

ASL
Limited

Timeline

Thrive

Matthew Clayton
08.2024 - Current

High School Diploma -

Colony High School