Paola Romero
Santa Ana,US
Summary
A highly motivated student with a strong passion for political science seeking to gain relevant experience in real-world environments. Diligent and eager to learn, I am committed to making a meaningful contribution to drive practical solutions for current needs. My career-oriented mindset and exposure to administrative and clerical work, as well as maintaining effective communication, make me a valuable addition to any team. With 5 years of work experience, I am determined to pursue a successful career by achieving organizational goals and personal growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Fainbarg Chase Thrive Center Student Assistant
Santa Ana College
Santa Ana , CA
08.2022 - 01.2024
- Implemented effective strategies to address food and living insecurities, resulting in strengthened relationships with students and improved overall well-being.
- Streamlined communication with students through active phone and email follow-ups to provide tailored resources and address any remaining concerns, resulting in increased utilization of available services and improved student satisfaction.
- Collaborated with students to successfully resolve and de-escalate numerous complaints and grievances, promoting a positive and inclusive learning environment.
- Streamlined the food management process by effectively handling tasks such as receiving, storing, transferring, and dispensing food products, ensuring smooth operations for student dining.
Student Outreach Ambassador
Foundation for California Community Colleges
Santa Ana , CA
08.2022 - 06.2023
- Successfully initiated and led the creation of an official college page on social media, resulting in an increased online presence and improved communication with over 500 students.
- Connected community college peers to important resources that impact student success through in-person and digital outreach
- Reported monthly outreach totals and met program goals
Legal Studies Senator
Student Government Association
Santa Ana , CA
08.2019 - 03.2020
- Achieved a 50% increase in student participation in campus events by designing promotional materials such as flyers, brochures, banners, and posters for various school programs.
- Produced eye-catching promotional materials, including flyers, brochures, banners, and posters, resulting in a significant increase in attendance to school events.
- Strategically and successfully marketed, initiated, and led events and services through interactive information tables and targeted campus events, leading to a significant increase in event attendance and customer satisfaction.
- Spearheaded brainstorming sessions with executive board members to identify potential areas for improvement within the organization, resulting in the implementation of suggested changes and improvements.
- Efficiently managed event budgets and secured sponsorships, resulting in cost savings and funding for future events.
- Maintained meticulous records of decisions made and provided feedback on proposed legislation affecting students, ensuring accountability and promoting positive impact.
Volunteering
Heritage Museum of Orange County
Santa Ana , CA
09.2017 - 06.2019
- Achieved successful event planning by coordinating all aspects and ensuring smooth execution, resulting in positive feedback from attendees and increased attendance.
- Utilized effective communication skills to provide comprehensive information about programs, events, and exhibitions, leading to a significant increase in visitor engagement and program participation.
- Implemented a maintenance tracking system that streamlined processes and ensured timely completion of necessary tasks, resulting in a more organized and efficient work environment.
- Reduced clutter and improved document management through effective organization and maintenance of records, improving accessibility and overall efficiency.
- Demonstrated exceptional knowledge and expertise by promptly and accurately answering questions, resulting in high visitor satisfaction and positive reviews.
Volunteering
Immaculate Heart of Mary Catholic Church
Santa Ana , CA
06.2014 - 06.2016
- Achieved 100% attendance and punctuality as an event volunteer, consistently contributing to the success of special events and holidays.
- Maximized office efficiency by providing exceptional assistance to staff and visitors, handling multiple tasks such as organizing files, preparing documents, and creating presentations.
- Collaborated with team members to assist with the distribution and tracking of resources for the food and clothes bank, ultimately helping the less fortunate in our community.
Education
Political Science
01.2024
GED -
01.2019
Godinez Fundamental High School
Santa Ana College
Skills
- Customer relationship management
- Conflict resolution
- Time management
- Document control
- Leadership
- Strong verbal communication
- Customer service
- Public speaking
- Team building
- Self-motivated
- Organization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- As a well-rounded individual, I take pride in my diverse range of interests and hobbies. From creative pursuits like reading and dancing to keeping fit through regular gym sessions, I constantly strive to maintain a balance between different aspects of my life. Additionally, my interests in cooking, riding my motorcycle, and off-roading with my family showcase my adventurous nature and add depth to my character. I believe that these activities not only bring joy and fulfillment to my life but also demonstrate my ability to handle multiple responsibilities and maintain a well-rounded lifestyle.
Accomplishments
- Certificate of Outstanding Service from The Foundation for California Community Colleges
Certification
California Food Handler Certified
References
References available upon request.
Timeline
Student Outreach Ambassador
Foundation for California Community Colleges
08.2022 - 06.2023
Fainbarg Chase Thrive Center Student Assistant
Santa Ana College
08.2022 - 01.2024
Legal Studies Senator
Student Government Association
08.2019 - 03.2020
Volunteering
Heritage Museum of Orange County
09.2017 - 06.2019
Volunteering
Immaculate Heart of Mary Catholic Church
06.2014 - 06.2016
Political Science
GED -
Godinez Fundamental High School
Santa Ana College
California Food Handler Certified
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