Summary
Overview
Work History
Education
Skills
EMR Systems
Certification
Timeline
Generic

TAWNYA NORWOOD

Westville

Summary

Compassionate and detail-oriented professional with a Bachelor’s degree in Nursing and recently certified as a Certified Professional coder. Adept at applying clinical knowledge to medical coding practices, including experience with various coding systems; demonstrating strong communication skills and a keen attention to detail in both patient care and administrative tasks. Eager to contribute to a healthcare team with a unique blend of nursing experience and medical coding proficiency.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Outpatient CDI Specialist

Washington Regional Medical Center
Fayetteville, AR
02.2025 - Current
  • Performed retrospective reviews of outpatient medical records to identify opportunities to clarify incomplete or conflicting documentation.
  • Served as liaison between providers, office staff and coding staff to link coding guidelines to the outpatient medical record to improve the accuracy of final code assignment.
  • Clarify outpatient documentation by querying providers to ensure appropriate risk adjustment and assignment of resources with an emphasis on HCC accuracy in order to maximize quality, consistency and continuity of patient care.
  • Ensure the validity and accuracy of ICD-10 coding and MEAT criteria is met according to medical necessity and risk adjustment requirements.

Teacher Assistant

Leap FROG Montessori Forrest School
Siloam Springs, AR
01.2023 - 2024
  • Assists with lesson delivery: Partnering with the teacher to deliver lessons by providing additional explanations or support to students as needed.
  • Manages classroom behavior: Reinforcing classroom rules and assisting with student behavior management, ensuring a positive and conducive learning environment.
  • Prepares materials: Preparing learning resources such as handouts, worksheets, and visual aids to support teaching.
  • Provides one-on-one support: Offering personalized assistance to students who need extra help with their work, either individually or in small groups.

Registered Nurse

Cooks Fort Worth Medical Center-Fort Worth, TX / Lisa Tumarkin, M.D.-Gainesville, FL / Sager Creek Pediatrics-Siloam Springs, AR
01.1992 - 01.2000
  • Provides direct patient care in a variety of healthcare settings, including hospitals, clinics, long-term care facilities, and home care.
  • Collaborates with multidisciplinary teams of physicians, specialists, and other healthcare providers to ensure coordinated care delivery.
  • Ensures compliance with healthcare regulations and organizational policies related to patient care, infection control, and safety protocols.
  • Offers emotional support to patients and families during difficult situations, including end-of-life care, critical illness, and recovery.

Education

CPC - Medical Billing & Coding Courses

Indian Capital Technology Center
06-2023

Bachelor of Science - Nursing

Southern Adventist University
Collegedale, TN
05-1995

Associates - Nursing

Southwestern Adventist University
Keene, TX
05-1992

Skills

  • Technical Proficiency
  • Data Entry & Computer Skills
  • Knowledge in Medical Terminology
  • Communication
  • Problem Solving
  • Customer Service

EMR Systems

Epic

Cerner

Allscripts

Centricity

Optum

Certification

Certified Professional Coder

Timeline

Outpatient CDI Specialist

Washington Regional Medical Center
02.2025 - Current

Teacher Assistant

Leap FROG Montessori Forrest School
01.2023 - 2024

Registered Nurse

Cooks Fort Worth Medical Center-Fort Worth, TX / Lisa Tumarkin, M.D.-Gainesville, FL / Sager Creek Pediatrics-Siloam Springs, AR
01.1992 - 01.2000

CPC - Medical Billing & Coding Courses

Indian Capital Technology Center

Bachelor of Science - Nursing

Southern Adventist University

Associates - Nursing

Southwestern Adventist University