Dynamic, customer-focused professional with over five years of experience delivering exceptional service in high-volume environments. Formal education in alternative medicine, including holistic health knowledge, natural remedies, and integrative wellness approaches. Active listening, problem-solving, and clear communication to address diverse needs and foster trust. Consistently exceeds performance metrics while enhancing customer satisfaction through empathy, patience, and professionalism. Adept at navigating complex inquiries and providing informed guidance, I am committed to contributing strong interpersonal skills and a dedication to excellence.