Tayabah Madar
Garden Grove,CA
Summary
Detail-oriented professional with 10+ years of experience in accounts receivable and payable, customer resolution, and billing operations. Expertise in managing high-volume workloads and resolving complex discrepancies while supporting cross-functional teams. Recognized for accuracy and analytical skills, consistently delivering exceptional service to stakeholders. Pursuing roles in billing, accounting support, payroll, or coordinator positions where I can streamline processes and contribute to long-term organizational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Foodservice Sales Coordinator
PepsiCo
Remote, CA
04.2023 - 12.2025
- Resolved over 80 pricing discrepancies weekly, processing $50K–$100K in monthly sales-tax and pricing refunds with high accuracy.
- Produced weekly sales volume reports for over 400 accounts, enabling data-driven decision-making.
- Maintained audit-ready documentation in Siebel to ensure compliance with pricing adjustments and reporting requirements.
- Collaborated with 4-5 cross-functional teams to streamline service issue resolution and reduce turnaround times.
- Supported MPV platform users by enhancing invoice visibility and facilitating payments for over 400 customer accounts.
- Enhanced communication between field, customer service, and reporting teams, fostering better alignment.
- Foodservice Sales Coordinator – West Resolution
Accounts Receivable Analyst
PepsiCo
Buena Park, CA
09.2018 - 04.2023
- Accounts Receivable Analyst
- Investigated 80+ customer disputes weekly, processing 200+ credits and chargebacks to enhance resolution efficiency.
- Analyzed 100+ short pays weekly using ERT reports, collaborating with account owners to resolve discrepancies and improve cash flow.
- Performed NSF reconciliations and coordinated collections with field reps, reducing outstanding balances.
- Maintained 5–6 AR trackers to facilitate timely period-end close and ensure accurate financial reporting.
- Managed supplier setup and refund processing through SRF and APS, ensuring accuracy.
- Completed GL reconciliations for Settlement Shortage/Overage, Pricing, and Unauthorized accounts.
Tenant Relations Specialist
Nationwide Property Services
Long Beach, CA
02.2016 - 09.2018
- Managed rent collections and delinquency reporting for over 200 tenants, increasing on-time payment rates.
- Coordinated evictions, move-outs, and applicant screenings, maintaining compliance and ensuring seamless transitions for tenants.
- Streamlined documentation and communication processes to enhance support for legal and maintenance teams.
Administrative Office Assistant
Orange Crescent School
Garden Grove, CA
08.2013 - 12.2015
- Coordinated phone calls, scheduled appointments, and managed event calendars for school of over 400 students to enhance communication and organization.
- Streamlined record-keeping and documentation management to support efficient administrative operations.
- Streamlined administrative tasks to boost operational efficiency across the school environment.
- Facilitated timely responses and efficient scheduling through management of multiple communication channels.
Cashier (Seasonal)
Orange Coast College Bookstore
Costa Mesa, CA
12.2012 - 03.2013
- Delivered exceptional customer service and processed transactions efficiently, contributing to positive customer experiences and supporting operational needs through accurate inventory management.
- Accepted cash and credit card payments, issued receipts, and provided change to ensure smooth transaction processes.
- Collaborated with team members to keep environment clean and welcoming for customers.
Education
Associate of Arts - Accounting
Orange Coast College
Costa Mesa, CA05.2013
Entry-Level Accounting Certificate - Specialization
Management Institute
Skills
- Sales Order Processing
- Order Fulfillment
- Sales Support
- Client Relationship Management
- Vendor Coordination
- Data Analysis
- Excel
- Reporting Tools
- Tracker Management
- Cross-Functional Collaboration
- Problem Solving
- Team Leadership
- Multitasking
- Adaptability
- Quick Learning
- Customer Resolution
- Excellent Verbal Communication
- Excellent Written Communication
Certification
- Payroll and Tax Fundamentals, ADP, T5A61IALKTK0
- Bookkeeping, Intuit, I43N8AY2BN1Y
- Microsoft Excel, Microsoft, LB4ZPHNDXHZ5
- Certified Professional Biller (CPB), AAPC, TNLT0J6E2G3H
Timeline
Foodservice Sales Coordinator
PepsiCo
04.2023 - 12.2025
Accounts Receivable Analyst
PepsiCo
09.2018 - 04.2023
Tenant Relations Specialist
Nationwide Property Services
02.2016 - 09.2018
Administrative Office Assistant
Orange Crescent School
08.2013 - 12.2015
Cashier (Seasonal)
Orange Coast College Bookstore
12.2012 - 03.2013
Associate of Arts - Accounting
Orange Coast College
Entry-Level Accounting Certificate - Specialization
Management Institute