Enthusiastic team player with a solid background in retail and hospitality. Known for exceptional communication and problem-solving skills, adept at enhancing customer experiences and supporting team objectives to drive sales and satisfaction.
Work History
Retail Sales Associate
1 Year 1 Month
Kohl's | 05.2025 - 06.2026
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained visual merchandising standards to ensure appealing store presentation.
Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
Greeted customers
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Answered questions about store policies and addressed customer concerns.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Babysitter
3 Years 5 Months
01.2023 - 06.2026
Supervised children's activities, ensuring safety and engagement in playtime.
Developed individualized care plans to address each child's unique needs and preferences.
Implemented daily routines that fostered learning and development in children.
Communicated effectively with parents regarding child progress and behavioral observations.
Host/Busser
4 Months
Badgers Den | 08.2025 - 12.2025
Welcomed and seated guests, ensuring efficient table turnover.
Provided menu information and answered guest inquiries to enhance dining experience.
Coordinated with kitchen and waitstaff for seamless service flow.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.