Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tayah O'Sullivan

Lake Park

Summary

Experienced Lead Pharmacy Technician with 2 years of leadership experience in a high-volume retail pharmacy environment. Skilled in coordinating daily pharmacy workflow, training and coaching technicians, prescription processing, insurance billing and troubleshooting, inventory management, patient service, and pharmacy compliance. Recognized for strong communication, attention to detail, problem-solving, and the ability to maintain accuracy and efficiency in fast-paced environments. Seeking to leverage pharmacy operations and leadership experience in a progressive healthcare or pharmacy organization.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Lead Pharmacy Technician

CVS Pharmacy
10.2024 - Current

Lead daily pharmacy operations in a high-volume environment by coordinating technician workflow, training and supporting team members, processing prescriptions, resolving insurance and prescription issues, and providing exceptional patient service. Assist with inventory management, medication ordering, controlled-substance procedures, and compliance with HIPAA and pharmacy policies. Serve as a key resource for technicians and support pharmacy leadership in maintaining an efficient, accurate, and patient-focused operation.

Server

Brio Tuscan Grille
08.2022 - 05.2025

I provided exceptional customer service in a fast-paced restaurant environment by managing multiple tables, accurately processing orders and payments, addressing guest concerns, and communicating effectively with guests and team members. Demonstrated exceptional wine service skills and extensive product knowledge while providing professional recommendations and creating a memorable dining experience.

Shift Leader

Raw Juce
10.2020 - 06.2022

I oversaw shift operations to uphold high standards in product delivery and guest service. Directed management of sales and labor targets to drive operational success. Facilitated opening and closing activities while ensuring product quality and consistency.

Sales Associate

Kohl's
10.2017 - 07.2022

Serving as a customer service representative directing customer transactions and maintaining the cash drawer as well as opening and closing departments. Processing and producing organization of newly acquired stock, Kohl’s online, and Amazon orders. Connecting with clients of all ages assisting them in their shopping experience all while maintaining the store floor.

Education

High School Diploma -

Palm Beach Gardens Highschool
Palm Beach Gardens, FL

Skills

  • Problem-solving skills
  • Inventory control
  • Pharmaceutical calculations
  • Drug inventory control
  • Prescription processing
  • Insurance billing
  • Drug storage procedures
  • Pharmacy and customer records management
  • Medication dispensing
  • Pharmacy operations management
  • Pharmacy software proficiency

Certification

  • CPhT - Certified Pharmacy Technician (In PROGRESS)
  • Licensed Pharmacy Technician - Active

Timeline

Lead Pharmacy Technician

CVS Pharmacy
10.2024 - Current

Server

Brio Tuscan Grille
08.2022 - 05.2025

Shift Leader

Raw Juce
10.2020 - 06.2022

Sales Associate

Kohl's
10.2017 - 07.2022

High School Diploma -

Palm Beach Gardens Highschool