Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tayba Morton

Detroit,MI

Summary

I am great working with others, I also can learn different jobs quickly and I’m able to figure out issues and resolve them in a timely fashion.

Overview

17
17
years of professional experience

Work History

Production Floater

Magna Seating
12.2020 - Current
  • Consistently met tight deadlines through effective time management and prioritization of tasks.
  • Reduced machinery downtime through proactive maintenance and timely troubleshooting.
  • Promoted a positive work culture by maintaining open communication channels with colleagues and supervisors alike.
  • Played an integral role in cross-functional teams tasked with improving overall operational effectiveness.
  • Displayed strong problem-solving skills when faced with unexpected issues or obstacles during daily operations.

Collector

Credit Acceptance
05.2019 - 11.2020
  • Arrange for debt repayment or establish repayment schedules based on customers’ financial situations
  • Persuade customers to pay amounts due on credit accounts, damage claims or non-payable checks
  • Advise customers of necessary actions and strategies for debt repayment
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking question as appropriate, and not interrupting at inappropriate times
  • Talking to others to convey information effectively
  • Used logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Customer Service Representative

Concentrix
01.2018 - 05.2019
  • Handle incoming calls from dealers or customers regarding questions about their warranty, recalls and service issues
  • Serves as a liaison between our customers and the client while partnering with dealerships and other departments to resolve products and service issues to the customer’s satisfaction
  • Assist customers in finding dealerships in their locality

Sales Associate

Target
08.2017 - 12.2017
  • Providing excellent customer service, efficiently and accurately completing sales and service transactions
  • Operating cash register including cash transactions, checks and chargers
  • Interacting with customers on the phone to answer inquiries
  • Stocking shelves as needed with new merchandise

Teacher Aide

Gesu Catholic School
08.2013 - 05.2017
  • Providing instruction to small and large groups under direct supervision of teacher
  • Assisted with class set-up, clean-up, crafts, homework and daily routines and activities
  • Answering phones to assist parents with relevant school information

Sales Associate

Children’s Place
11.2012 - 09.2013
  • Providing excellent customer service, efficiently and accurately completing sales and service transactions
  • Operating cash register including cash transactions, checks and chargers
  • Stocking shelves as needed

Sales Associate

Hollywood Video
11.2007 - 05.2009
  • Providing excellent customer service, efficiently and accurately completing sales and service transactions
  • Operating cash register including cash transactions, checks and chargers
  • Stocking shelves as needed

Education

Associates Degree - General Studies

Wayne community college
08.2014

Medical Assistant -

Everest institute
08.2009

Skills

  • Efficient multitasking
  • Workplace cleanliness
  • Adaptable mindset
  • Assembly line experience
  • Deadline-driven mentality

Timeline

Production Floater

Magna Seating
12.2020 - Current

Collector

Credit Acceptance
05.2019 - 11.2020

Customer Service Representative

Concentrix
01.2018 - 05.2019

Sales Associate

Target
08.2017 - 12.2017

Teacher Aide

Gesu Catholic School
08.2013 - 05.2017

Sales Associate

Children’s Place
11.2012 - 09.2013

Sales Associate

Hollywood Video
11.2007 - 05.2009

Associates Degree - General Studies

Wayne community college

Medical Assistant -

Everest institute

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Tayba Morton