TAYCHA MACHADO-DELGADO

Top Quality on the team award, presented by manager on 08/02/2021

• Amazonian Learning Ambassador at the FC and cross trained in various departments
• Problem Solver aka Inventory/Quality Control since the launch of the GRR1 building back in 2020 (multiple times winner for outstanding rates and quality performance) a problem solver for stow and decant, a top quality stower, ICQA trained for all counting types, tracking reactive, inbound-dock pallet builder (pallet jack, conveyor and VRC trained)
• Cross-trained as a Work Force Staffing member, at the Recruiting Office on site, able to gain lots of experience while enjoying my time there; got trained in every single department: the check-in station, processing-I9 and drug-testing room.
• Had the privilege to attend hiring events off site, from set-up to the event–day, help on a daily basics using my Spanish knowledge
• Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
• Wrapped and moved pallets to designated carrier area.
• Verified items correctly matched to sales check for packing and shipment.
• Inbound/Outbound dock trained.

• Doing valet parking for various restaurants, business and all kind of events from weddings to birthdays, graduations, business meetings, games, private parties and reunions) Interacting with all types of customers firsthand
• Dealing with payments (square app, cash, validations) and being responsible of the cashier register and having everything all squared up at the end of the shift.
• Notated damages to vehicles to reduce exposure to risk and lawsuits.
• Handled account payments, collected cash and processed credit card charges.
• Kept digital logs updated with cars, locations and special customer information.
• Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.

• Bussing tables, assisting customers, servers and bartenders to make a more satisfactory visit for everyone, keeping the place clean and neat from early in the morning to late at night so customers return
• Helping in the kitchen when needed with several crucial duties.
• Followed safety and sanitation guidelines in accordance with local health regulations.
• Cleared tables to maintain high turnover rate and minimize wait times.
• Effectively multitasked within fast-paced environment.

• Developed positive customer relationships through friendly greeting and excellent service.
• Retail work, decorating donuts, making hot and cold drinks, packing donuts, helping with the fundraising orders by making on time packaging and quality checks.
• Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
• Rotated through series of different stations based on team needs.
• Built and maintained working relationships with peers and upper management.

• Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
• Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
• Checked inventory for required supplies and made lists for needed cleaning products.
• Doing housekeeping in the rooms assigned each morning, some days helping in the hotel laundry and always keeping it professional by giving guests a happy stay at the resort.

• Used scheduling software to delegate resources and manage calendars.
• Assisted organizational efforts by filing, entering data and answering phones.
• Checked stock to determine inventory levels and maintain office supply products.
• Identified and corrected data entry errors to prevent duplication across systems.
• Directed clients and guests to correct departments, rooms and staff members.

• In the frozen area; making customers smile with delicious shakes and other frozen goodies
• Always eager to help attend clients on the drive through or in the patio/beach when the cashier needed someone that spoke Spanish to make everything smoother and accurate for both parties
• Demonstrated proper food safety practices by accurately completing quality control checklist.