Taydem Napier
Springfield,OR
Summary
Professional with experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
7
7
years of professional experience
Work History
Receptionist
H&r Block
Springfield, OR
02.2026 - 04.2026
- Managed front desk operations, ensuring smooth customer flow and appointment scheduling.
- Facilitated effective communication between clients and tax professionals, enhancing service delivery.
- Implemented improved filing systems for client documents, increasing efficiency in information retrieval.
- Assisted in processing client payments and maintaining accurate financial records for transactions.
- Coordinated office supplies inventory management, ensuring timely replenishment and cost-effectiveness.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Caregiver
Ascot Park
Eugene, OR
09.2025 - 02.2026
- Provided compassionate care and support to clients, enhancing daily living activities and overall well-being.
- Developed individualized care plans tailored to client needs, ensuring effective communication with families.
- Assisted clients with personal hygiene and grooming, promoting dignity and self-esteem in everyday tasks.
- Monitored health conditions, documenting changes and reporting to healthcare professionals as needed.
Caregiver
Family Home Resources
Creswell, Oregon
10.2024 - 08.2025
- Provided compassionate care to clients, enhancing their daily living experiences and fostering a nurturing environment.
- Implemented personalized care plans, leading to noticeable improvements in clients' overall well-being and satisfaction.
- Coordinated with healthcare professionals to ensure comprehensive care, resulting in streamlined communication and better health outcomes.
- Monitored client health metrics and adjusted care strategies, achieving marked progress in recovery and health maintenance.
- Developed engaging activities tailored to individual interests, promoting social interaction and significantly boosting client morale.
- Cultivated a compassionate atmosphere, significantly enhancing clients' emotional well-being and fostering trust.
CNA
Bayberry Commons
Springfield, OR
07.2022 - 01.2024
- Assisted patients with activities of daily living
- Completed daily documentation and charts regarding patient care and input reports into practice databases
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
CNA
Marquis Springfield Post Acute Rehab
Springfield, OR
08.2021 - 06.2022
- Communicated with patients to ascertain feelings and needed assistance, social, and emotional needs.
- Assisted nurses and physicians in operation of medical equipment and provision of patient care.
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
CNA
Good Samaritan
12.2020 - 07.2021
- Completed daily documentation and charts regarding patient care and input reports into practice databases
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
- Utilized critical thinking skills to prioritize tasks based on patient needs.
Maker, Landing, Sheet-outs, Front & Drive-thru
Little Caesars
07.2019 - 03.2020
- Prepared pizzas to be made
- Operated cash register
- Took pizzas out of the oven, cut & boxed them as well.
- Maintained food safety
- Sanitation.
Education
CNA 1 Class -
Lane Community College
Eugene, ORDiploma - undefined
Springfield High School
Springfield, ORSkills
- Problem solving Experienced
- Professionalism Experienced
- Experienced in client relations
- Collaborative team player
- Proven adaptability
- Data entry
- Multitasking and prioritization
- Scheduling appointments
- Document management / reporting
- Phone etiquette
Timeline
Receptionist
H&r Block
02.2026 - 04.2026
Caregiver
Ascot Park
09.2025 - 02.2026
Caregiver
Family Home Resources
10.2024 - 08.2025
CNA
Bayberry Commons
07.2022 - 01.2024
CNA
Marquis Springfield Post Acute Rehab
08.2021 - 06.2022
CNA
Good Samaritan
12.2020 - 07.2021
Maker, Landing, Sheet-outs, Front & Drive-thru
Little Caesars
07.2019 - 03.2020
Diploma - undefined
Springfield High School
CNA 1 Class -
Lane Community College