Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tayfun Holmes

Norwood,PA

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

8
8
years of professional experience

Work History

Field Service Representative

Woodgraindistribution
04.2024 - Current
  • Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
  • Developed lasting relationships with clients through excellent communication and professionalism.
  • Improved team performance through regular feedback and performance evaluations.
  • Increased overall productivity, implementing comprehensive training programs for new hires.
  • Delivered high-quality services consistently, maintaining client trust and fostering repeat business.
  • Provided remote technical support to customers, reducing on-site visit requirements when possible.
  • Optimized field service operations by developing standardized procedures for common tasks.

Home Health Aide

Altruistic Home Care Agency
03.2018 - Current
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.
  • Prepared meals and snacks according to prescribed diets.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Assisted in ambulation and exercise routines for clients.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Administered medications as instructed by physician or nurse practitioner.
  • Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Recorded daily notes about client conditions, treatments provided and progress made.

Sales Associate

Home Genius Exteriors
11.2023 - 04.2024
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Suggested ideas for improving store operations and increasing profits.
  • Greeted customers and provided exceptional customer service.

Supervisor

Occupational Training Center
06.2021 - 11.2023
  • Directed and supervised team of 7 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Organized special events such as company picnics or holiday parties for employees.
  • Complied with company policies, objectives and communication goals.

Administrative Assistant

Kelly Educational Services
09.2016 - 03.2018
  • Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.
  • Brought in well-qualified, multifaced job candidates to fill open positions.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Answered questions from customers regarding products and services offered by the company.

Education

Communication Studies

Peirce College
Philadelphia, PA

No Degree - CDL

Allstate Commercial Driver Training School
Essington, PA
10.2024

High School Diploma -

Robert E Lamberton
06.2005

Skills

  • Personal care
  • Emotional support
  • Housekeeping support
  • Medication distribution
  • Sales and marketing
  • Training & Development
  • Team management
  • Basic math
  • People skills
  • Professional Demeanor
  • Problem-Solving
  • Outgoing Personality
  • Customer Service
  • Adaptability to Change
  • Field Operations
  • Diagnostic Skills
  • Work Order Preparation
  • Schedule Management
  • Preventive Maintenance
  • Service Calls
  • Performance monitoring
  • Service Documentation
  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Following safety practices
  • Diagnostics and troubleshooting
  • Active Listening
  • Effective Communication
  • Relationship Building

Timeline

Field Service Representative

Woodgraindistribution
04.2024 - Current

Sales Associate

Home Genius Exteriors
11.2023 - 04.2024

Supervisor

Occupational Training Center
06.2021 - 11.2023

Home Health Aide

Altruistic Home Care Agency
03.2018 - Current

Administrative Assistant

Kelly Educational Services
09.2016 - 03.2018

Communication Studies

Peirce College

No Degree - CDL

Allstate Commercial Driver Training School

High School Diploma -

Robert E Lamberton

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Tayfun Holmes