Tayla Dillard
Kalamazoo,MI
Summary
Professional with experience in preparing quality products and delivering excellent customer service. Demonstrated ability to maintain cleanliness and adhere to food safety standards while efficiently moving merchandise to the sales floor. Proven communication skills facilitate effective interactions with diverse groups, contributing to a positive customer experience.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Bakery Team Associate
Walmart
05.2026 - 08.2026
- Prepared quality products to enhance customer satisfaction. Provided attentive customer service to ensure positive shopping experiences. Moved incoming merchandise to sales floor promptly. Cleaned and maintained food safety standards to uphold product integrity.
- Stocked merchandise and maintained sales floor standards at Walmart.
- Zoned aisles and organized product displays for customer shopping.
Crew Member
Cold Stone Creamery
05.2023 - 08.2026
- Delivered exceptional customer service, enhancing customer satisfaction. Cleaned and organized work environment to ensure safety and hygiene standards. Prepared products and handled cashier responsibilities, contributing to smooth operations.
- Created customized ice cream orders with various mix-ins and cones at Cold Stone Creamery. with mix-ins, cones, and signature Cold Stone presentation
- Provided timely and friendly service to guests at the counter, ensuring accurate order fulfillment. with friendly counter service and accurate order handling
- Kept workstations clean and organized during shifts to promote a safe and efficient environment., scoops, and serving areas throughout shifts
Peer Educator
Prevention Works
06.2021 - 06.2004
- Led youth team in outreach efforts, enhancing community awareness of substance abuse and violence prevention.
- Delivered peer education on substance use prevention and healthy decision-making, fostering informed choices among peers.
- Shared accurate wellness information using Prevention Works prevention messaging.
- Shared accurate wellness information, reinforcing community knowledge through Prevention Works messaging.
Education
Sociology, Criminal Justice
Wayne State University
Detroit, MI 08.2026 - 10.2026
Some College (No Degree) - Sociology
Grand Valley State University
Allendale, MI 08.2024 - 05.2026
Skills
- Food safety standards
- Basic inventory management
- Intermediate level MS Office Word, Outlook
- Effective communication
- Team collaboration
- Community outreach
COLLEGIATE HONORS AND ACTIVITIES
- Member, Wayne State University Women's Basketball Team (2026-Present)
- Member, Grand Valley State University Women's Basketball (2024-2026)
- Member, Alpha Kappa Alpha Sorority, Incorporated (2026-Present)
RELEVANT COURSEWORK
- Social Problems Examine social conditions, arrangements, and behaviors typically denied as problems in modern society.
- Justice and Society Introduction to the study of crime and justice including theories and methodologies from a variety of social science disciplines.
- Intro to Sociology Introduction to the fundamental questions, concepts, theories, and general principles of sociological thought.
Timeline
Sociology, Criminal Justice
Wayne State University
08.2026 - 10.2026
Bakery Team Associate
Walmart
05.2026 - 08.2026
Some College (No Degree) - Sociology
Grand Valley State University
08.2024 - 05.2026
Crew Member
Cold Stone Creamery
05.2023 - 08.2026
Peer Educator
Prevention Works
06.2021 - 06.2004