T. MICHAEL SEELEY
Waukesha,WI
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
15
15
years of professional experience
Work History
Deli/Bakery Team Associate
Walmart
Mukwonago, Wisconsin
06.2023 - Current
- Assisted Walmart customers with questions, product locations, and checkout support.
- Collaborated with other departments to ensure smooth operations throughout the organization.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Client Technology Technician, Sr
ProHealth Care
Pewaukee, Wisconsin
02.2012 - 12.2016
- Diagnosed hardware, software, and network issues for internal users.
- Installed, configured, and supported desktop applications and devices.
- Resolved user incidents through phone, email, and ticketing systems.
- Resolved customer complaints via phone or email in a timely manner.
Contractor Customer Support Specialist
K-Force / ProHealth Care
Pewaukee, Wisconsin
10.2011 - 02.2012
Network Administrator/Helpdesk Specialist
Newell Recycling of Atlanta
Atlanta, Georgia
10.2011 - 02.2012
- Monitored network performance, resolving outages and service disruptions promptly.
- Configured routers, switches, firewalls, and wireless access points for secure connectivity.
- Administered user access, permissions, and authentication controls across systems.
- Responded quickly to user requests for assistance with computer or network problems.
Education
Associates Degree / Network Systems Diploma - Cisco
Lanier Technical College
Cumming, GeorgiaSkills
- Food Safety Standards
- Customer service experience
- Customer Interaction
- Point of Sale Systems
- Product Knowledge
- Food Preparation
- Inventory Management
- Stock Management
- Operational Efficiency
- Time Management
- Microsoft Office
- Internet Applications
- Mobile Device Support
- Network Printer and Copier Support
- Problem Solving
- Team Communication
- Safety Training
PROJECTS
ProHealth Care ER expansion Work with other Departments on what Technical Requirements are needed and deploy all necessary IT Equipment
Timeline
Deli/Bakery Team Associate
Walmart
06.2023 - Current
Client Technology Technician, Sr
ProHealth Care
02.2012 - 12.2016
Contractor Customer Support Specialist
K-Force / ProHealth Care
10.2011 - 02.2012
Network Administrator/Helpdesk Specialist
Newell Recycling of Atlanta
10.2011 - 02.2012
Associates Degree / Network Systems Diploma - Cisco
Lanier Technical College