Tayler Cardenas
Murray County Medical Center
Slayton,MN
1
Certification
10
years of professional experience
Highly adaptable and detail-oriented professional with 8+ years of experience across legal, administrative, customer service, and healthcare support roles. Skilled in legal document drafting, client communication, data entry, and multi-department collaboration. Has strong organizational and interpersonal skills and who is dedicated to efficiency, accuracy, and delivering exceptional support in fast-paced environments.
Work History
Patient Service Representative
2 Years 4 Months- Manage patient check-in and check-out processes while providing exceptional customer service.
- Schedule appointments and maintain provider calendars, ensuring efficient patient flow and accurate scheduling.
- Verify insurance eligibility, obtain prior information as needed, and collect patient co-pays and payments.
- Maintain accurate electronic medical records while ensuring data integrity and compliance with HIPAA regulations.
- Answer and route phone calls, addressing patient questions and directing calls to appropriate departments.
- Communicate effectively with physicians, nurses, and clinical staff to coordinate patient care and resolve scheduling or registration issues.
- Process patient registrations, update demographic and insurance information, and maintain confidential medical records
Legal Assistant/Receptionist
4 Months- Deposited client checks and trust account transactions.
- Drafted and proofread legal documents including contracts, correspondence, and pleadings.
- Managed client files, court documents, and confidential records with attention to detail and accuracy.
- Coordinated schedules, appointments, meetings, and deadlines to ensure timely case management.
- Filed legal documents with the court electronically and in person and tracked case progress through resolution.
- Witnessed and notarized legal documents, such as last will and testaments, living wills, and power of attorneys.
Internal Legal Specialist
1 Year 6 Months- Read, validated, and processed large quantities of affidavits and legal documents.
- Reviewed account-level details and resolved discrepancies.
- Provided tracking and reporting on daily process adherence and financial performance.
- Collaborated with operations leadership, team members, paralegals, and attorneys to meet production goals.
Debt Collector
11 Months- Managed assigned case load in the debt recovery process.
- Advised debtors on consequences of non-payment and secured payments.
- Conducted debtor tracing inquiries and ensured regulatory compliance.
- Handled customer service and escalated calls with empathy.
Customer Service Representative
4 Months- Answered patient inquiries and managed account-related concerns.
- Handled a high volume of calls and assisted with payment arrangements.
- Performed three-way calls with insurance companies and clients.
- Epic system trained.
Cook's Aide/Cook
1 Year- Prepared meals per dietary requirements and doctors’ orders.
- Monitored food temperature and recipe compliance.
- Maintained cleanliness and operated kitchen appliances.
Teacher’s Aide
5 Months- Cared for children aged 8 weeks to 5 years.
- Maintained cleanliness and supported early learning development.
- Communicated daily attendance and classroom needs.
Yields Results Coordinator
7 Months- Utilized Excel and software to complete daily reports for management.
- Collected and entered data using Red Prairie and RS6000 systems.
- Tracked hog usage and supported Boneless yield and daily results reporting.
Host and Busser
4 Months- Greeted and seated guests based on rotation.
- Bussed tables and ensured a clean, safe dining area.
- Managed seating flow to avoid double-seating servers.
Cashier/Sales Associate
2 Years 5 Months- Operated cash register and assisted with unloading and stocking.
- Maintained shelf organization and secured the store during evening shifts.
- Managed produce section to meet quality standards.
Education
Paralegal Certification - Paralegal Studies
MN Career Lattice Step Certificate - Foundational Awareness with Young Children
High School Diploma
Skills
Technical: Microsoft Office Suite
Epic
10-key
Legal: Legal drafting
court filing
client document handling
notary services
Interpersonal: Customer service
problem resolution
multitasking
time management
Medical: CPR certified
HIPAA compliance
Insurance verification
Administrative: Scheduling
records management
document preparation
data entry
Certification
- Paralegal Certificate – Jan 2023 to Present
- CPR Certification – Jul 2020 to Present
Timeline
Legal Assistant/Receptionist
Lynn A. Johnson Law Office
09.2024 - 01.2025Read More
Patient Service Representative
Murray County Medical Center
04.2024 - CurrentRead More
Internal Legal Specialist
Encore Midland Credit Management
01.2023 - 07.2024Read More
Debt Collector
Central Resources
01.2022 - 12.2022Read More
Customer Service Representative
Meduit
08.2021 - 12.2021Read More
Cook's Aide/Cook
Maple Lawn Nursing Home
07.2020 - 07.2021Read More
Teacher’s Aide
Playhouse
10.2019 - 03.2020Read More
Yields Results Coordinator
JBS
01.2019 - 08.2019Read More
Host and Busser
Applebee’s
08.2018 - 12.2018Read More
Cashier/Sales Associate
Maynards
02.2016 - 07.2018Read More
Fulda High School
High School Diploma
Read More
MN Career Lattice Step Certificate from Foundational Awareness with Young Children
Read More
Saint Cloud State University
Paralegal Certification from Paralegal Studies
Read More