Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Detail-oriented with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
Baptist Memorial Hospital
Memphis, TN
03.2024 - 12.2025
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Maintained clean and safe environment to promote patient safety and comfort.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Direct Support Professional
Open Arms Care
Memphis, TN
08.2023 - 08.2024
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Assisted disabled clients to support independence and well-being.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Transported clients to medical and dental appointments to provide support.
CNA
Shelby Gardens
Cordova, TN
09.2022 - 12.2022
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
EVS Housekeeper
Baptist Desoto Hospital
Southaven, MS
08.2021 - 09.2022
Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Caregiver, Special Needs
Serving Our Seniors
Collierville, TN
04.2019 - 08.2021
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted patients with self-administered medications.
Transported individuals to events and activities, medical appointments, and shopping trips.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.