Tayler Martin
Information Technology - Cybersecurity
Surprise,AZ
Summary
Motivated Air Force veteran with 13 years served and ample work experience in program management, supervision/training, IT support operations, and radio infrastructures. Recently completed Bachelor of Science program for IT/Cybersecurity at Grand Canyon University and is looking to expand career and hone skillsets by obtaining an entry level job in the field. Ideally, seeking an employer that supports skill building, training, and promoting individual professional growth in the industry!
Overview
1
1
Certification
13
13
years of post-secondary education
14
14
years of professional experience
Work History
Uber Eats Delivery Driver
Self-Employed
Phoenix, Arizona
04.2019 - Current
- Partnered with multiple local restaurants to handle delivery needs across Phoenix.
- Anticipated customers' questions and complaints and skillfully handled any concerns.
- Planned efficient routes to deliver multiple orders per trip and maintain customer satisfaction performance ratings of 99-100%.
Radio Shop Lead Manager
United States Air Force
Davis-Monthan AFB, AZ
10.2017 - 11.2019
- Defined clear targets and objectives for duty performance and communicated to other team members.
- Streamlined, monitored, and maintained inventory or inspection programs to alleviate overdue compliance activities for bi-annual compliance investigations contributing to excellent performance ratings.
- Performed safety/QA risk evaluations and supported regulatory inspections for over 200 personnel within the assigned military support group.
- Created public address IT setup presentations including microphones, speakers, projection, and media for briefings and events for the entire base.
Assistant Equipment Control Officer
United States Air Force
Keesler AFB, MS
05.2014 - 10.2017
- Managed and maintained inventory and inspected radio communication and information technology equipment for military support operations.
- Assisted with technical refresh projects upgrading and disposing of old desktop and laptop computers for over 15 million dollars worth of inventory assets.
- Responsible in IT Help Desk/System Administrator tasking such as user privileges, customer support, and adding assets to domains.
RF/SATCOM Technician
United States Air Force
Davis-Monthan AFB, AZ
05.2010 - 05.2014
- Setup, configured, and programmed various radio equipment and educated customers on use.
- Inventoried, tested, and inspected radio and deployment equipment for military support deployment packages.
- Assisted in help desk operations such as basic troubleshooting, small computer imaging, and public address requests.
Tactical Aircraft Maintainer
United States Air Force
Luke AFB, AZ
05.2007 - 05.2010
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Serviced aircraft systems, including fuel, hydraulic, oil, nitrogen and air systems.
- Maintained and performed detailed documentation on all aircraft forms and historical maintenance history databases.
- Operational support of launch and recovery for F-16 pilot training operations and missions.
Education
Bachelor of Science - Information Technology And Cybersecurity
Grand Canyon University
Phoenix, AZ 09.2018 - 12.2020
Associate of Science - Business Economics
Maricopa Community Colleges - Mesa Community College
Mesa, AZ 01.2013 - 05.2018
Associate of Science - Electrical Science
Community College Of The Air Force
Montgomery, AL 10.2010 - 06.2013
Associate of Science - Mechanical Science
Community College Of The Air Force
Montgomery, AL 07.2007 - 05.2010
Skills
Network/IT Troubleshooting
Inspections
Customer Service
Program Management
Training and Education
Video and Content Creation
Writing and Communication
Certification
CompTIA Security+ (Testing in March)
Timeline
CompTIA Security+ (Testing in March)
03-2021
Uber Eats Delivery Driver
Self-Employed
04.2019 - Current
Bachelor of Science - Information Technology And Cybersecurity
Grand Canyon University
09.2018 - 12.2020
Radio Shop Lead Manager
United States Air Force
10.2017 - 11.2019
Assistant Equipment Control Officer
United States Air Force
05.2014 - 10.2017
Associate of Science - Business Economics
Maricopa Community Colleges - Mesa Community College
01.2013 - 05.2018
Associate of Science - Electrical Science
Community College Of The Air Force
10.2010 - 06.2013
RF/SATCOM Technician
United States Air Force
05.2010 - 05.2014
Associate of Science - Mechanical Science
Community College Of The Air Force
07.2007 - 05.2010
Tactical Aircraft Maintainer
United States Air Force
05.2007 - 05.2010