Tayllor Rogers
Broken Arrow,OK
Summary
Able to adept at handling High Caseloads, without sacrificing quality of care. Operates extremely well in high-pressure environments. Eager to become adaptive in a new position helping advocating for our community. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Interm- Programs Manager
Housing Solutions Real Estate
Tulsa , OK
2024.03 - Current
- Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
- Collaborated with teams across departments to develop effective strategies for executing programs.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Organized events such as conferences or seminars aimed at promoting awareness around specific topics relevant to the organization's mission statement.
- Participated actively in brainstorming sessions focused on improving existing processes or creating innovative approaches for delivering services more efficiently.
Housing Navigation Team Lead
Housing Solutions Real Estate
Tulsa , OK
2022.09 - Current
- Conduct comprehensive assessments of clients' housing needs, including income, housing history, barriers to housing and support systems.
- Assist clients in accessing affordable housing options, including public housing, subsidized housing, and private rentals.
- Provide advocacy and support to clients in navigating housing applications, including completing paperwork, gathering necessary documentation, and following up with housing authorities or landlord.
- Connect clients with community resources and support services, such as rental assistance programs, eviction prevention services, and supportive housing programs.
- Collaborate with landlord, property managers, and housing providers to identify and secure housing opportunities for clients.
- Provide ongoing support to clients after securing housing, including assistance with lease compliance, landlord-tenant mediation, and accessing necessary supportive services.
Client Service Coordinator
Mental Health Association of Oklahoma
Tulsa , OK
2021.06 - Current
- Coordinated events to raise community awareness and demonstrate organization's value to clients.
- Facilitated daily meetings to ensure needs and services were met.
- Handled difficult case situations with tact and professionalism to maintain positive working relationships.
- Discussed client advocacy and referral services, supporting families with education and resources.
- Developed appropriate care plans for at-risk individuals and high-risk families.
- Encouraged clients to articulate expectations and goals for successful rehabilitation.
- Assisted individuals with eligibility for available benefits.
Staffing Coordinator
AllCare Living Services Inc
Tulsa , OK
2019.11 - 2021.05
- Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals.
- Provided insight regarding job duties to optimize productivity.
- Managed 35 employees across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity.
- Maintained availability of professional talent needed to meet business objectives.
Restaurant Front of House Manager
Jimmy Hula's
Tulsa , OK
2014.03 - 2017.11
- Handled complaints, settled disputes and resolved customer conflicts.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
- Assigned work tasks and activities, prepared schedules and managed staffing.
- Interviewed, hired and trained new employees.
Education
Associate of Science - Social Work
Tulsa Community College
Tulsa, OK11.2023
Skills
- Community Outreach
- Conflict Resolution
- Active Listening
- Friendly, Positive Attitude
- Relationship Building
- Critical Thinking
- First Aid/CPR
- Deescalation skills
- Crisis intervention
Certification
- Peer Recovery Support Specialist
- Therapeutic Options Training
- Inclusive Language Training
- Critical Time Interviewing
- Introduction to Motivational Interviewing
- Continuing the Motivational Interviewing
Timeline
Interm- Programs Manager
Housing Solutions Real Estate
2024.03 - Current
Housing Navigation Team Lead
Housing Solutions Real Estate
2022.09 - Current
Client Service Coordinator
Mental Health Association of Oklahoma
2021.06 - Current
Staffing Coordinator
AllCare Living Services Inc
2019.11 - 2021.05
Restaurant Front of House Manager
Jimmy Hula's
2014.03 - 2017.11
Associate of Science - Social Work
Tulsa Community College
- Peer Recovery Support Specialist
- Therapeutic Options Training
- Inclusive Language Training
- Critical Time Interviewing
- Introduction to Motivational Interviewing
- Continuing the Motivational Interviewing
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