Taylor A. Baker
Baltimore,MD
Summary
Qualified Healthcare professional specializing in Medical Assistants, including phlebotomy, administer vaccines, proper patient care, computer skills and proper medical terminology coding.
Eligible unarmed security guard practiced patrolling and suspicion, reporting patrolling, immediate actions, performing and practicing leadership.
Overview
8
8
years of professional experience
Education
Medical Assistant - Medical Laboratory Science
Fortis University
700 York Road 10.2023
Completion of School - Certified Nursing Assistant
Women’s nursing school
08.2021
High School Diploma -
Parkville Highschool
Putty Hill Ave 06.2020
Work History
Warehouse Worker
Amazon
03.2025 - 07.2026
- Operated warehouse equipment, ensuring safe and efficient material handling.
- Coordinated order fulfillment activities to meet customer delivery timelines.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Medical Assistant
ExpressCare Medical Clinic
01.2024 - 06.2024
- Assisted healthcare providers with patient examinations and procedures to enhance care delivery.
- Recorded and updated patient medical histories accurately in electronic health record systems.
- Managed inventory of medical supplies, ensuring availability for daily operations.
- Educated patients on treatment plans and post-visit instructions to improve compliance.
- Streamlined appointment processes, reducing wait times and enhancing patient satisfaction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Unarmed Security Guard
Allied
12.2022 - 12.2023
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols to identify and mitigate potential security risks.
- Responded promptly to alarms, incidents, and emergencies following established protocols.
- Prepared detailed incident reports documenting observations and actions taken during shifts.
- Collaborated with law enforcement during investigations to enhance security measures.
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
Night Manager
Royal Farms
07.2021 - 01.2022
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented inventory control processes to reduce shrinkage and improve stock accuracy.
- Resolved customer complaints promptly, enhancing overall satisfaction during overnight hours.
- Collaborated with management to develop strategies for increasing late-night sales performance.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Trained and mentored new and existing staff to achieve best practices.
- Created nightly shift task lists to assign duties to each employee.
Kitchen Manager
McDonalds
01.2020 - 07.2020
- Oversaw daily kitchen operations, ensuring compliance with food safety and sanitation standards.
- Trained and mentored staff on food preparation techniques and menu items.
- Streamlined inventory management processes, reducing waste and improving cost efficiency.
- ***seasonal*** (trained just to see if I would like the management role)
Crew Team Member
McDonald's
01.2018 - 09.2019
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Operated kitchen equipment to prepare food items consistently and safely.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Showed professionalism between customers, coworkers and, management
- Practiced leadership.
Team Leader
Chick Fill A
10.2018 - 05.2019
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Implemented process improvements that enhanced workflow efficiency and reduced wait times.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
- Making sure all team members are treated the same.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Skills
Medical Assisting techniques
Sterilize processing
CPR
Cleaning and setting up exam rooms
Patrolling and security
Leadership
Fast learner
Management
Computer skills
Confidence/ problem solving skills
Timeline
Warehouse Worker
Amazon
03.2025 - 07.2026
Medical Assistant
ExpressCare Medical Clinic
01.2024 - 06.2024
Unarmed Security Guard
Allied
12.2022 - 12.2023
Night Manager
Royal Farms
07.2021 - 01.2022
Kitchen Manager
McDonalds
01.2020 - 07.2020
Team Leader
Chick Fill A
10.2018 - 05.2019
Crew Team Member
McDonald's
01.2018 - 09.2019
Medical Assistant - Medical Laboratory Science
Fortis University
Completion of School - Certified Nursing Assistant
Women’s nursing school
High School Diploma -
Parkville Highschool