Taylor Adt
Henrico,VA
Overview
8
8
years of professional experience
Work History
Police Dispatcher PS 1
VCU Police Department
Richmond, VA
11.2022 - Current
- Dispatched/ Marked out officers on 50+ calls daily.
- Answered emergency and nonemergency phone calls.
- Maintained radio during emergent situations.
- Monitored alarm systems, camera systems, and messages on apps used for emergencies for students.
- Responded/ sent administrative messages via teletype/VCIN.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Guest Service Representative
VCU Health
Richmond, VA
12.2021 - 11.2022
- Created welcoming and comfortable environment for guests.
- Responded to guest inquiries to maximize guest satisfaction.
- Facilitated and coordinated transportation services for guests.
- Assisted guests with variety of services.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Worked well in a team setting, providing support and guidance.
Financial Analyst
Primerica
East Norriton, PA
12.2020 - 07.2021
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Developed financial models to assess potential investments and identify potential risks.
- Orchestrated client-centered financial packages factoring in current market trends.
- Participated in client meetings to discuss financial analysis and investment strategies.
- Maintained high standards of customer service by building relationships with clients.
- Provided coverage option information to assist clients in protecting assets.
Admissions Counselor
Acadia Healthcare
East Norriton, PA
10.2019 - 12.2020
- Assess potential clients to determine eligibility and appropriateness for the rehabilitation program.
- Collect and verify patient information, including medical history and insurance details.
- Conduct initial assessments, either in person or via phone, to determine medical stability and readiness for rehabilitation.
- Explain program services and available resources to patients and their families.
- Schedule patient admissions and coordinate transportation arrangements.
- Facilitate a smooth transition from the referring facility or site to the rehabilitation setting.
- Serve as a liaison between patients, families, and healthcare staff to address questions and concerns.
Manager
Olympia Pizzaria
Norristown, PA
12.2017 - 10.2019
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved marketing to attract new customers and promote business.
- Improved safety procedures to create safe working conditions for workers.
- Controlled costs to keep business operating within budget and increase profits.
Timeline
Police Dispatcher PS 1
VCU Police Department
11.2022 - Current
Guest Service Representative
VCU Health
12.2021 - 11.2022
Financial Analyst
Primerica
12.2020 - 07.2021
Admissions Counselor
Acadia Healthcare
10.2019 - 12.2020
Manager
Olympia Pizzaria
12.2017 - 10.2019